Shelter’s Income and expenditure figures highlighted13:57 PM, 4th February 2019
About 2 weeks ago 35
Recently we have had 3 cases where workmen have been sent out due to problems reported by tenants.
The first was a tenant saying there was a problem with a TV aerial, the second a leak from a washing machine and the third an oven not reaching temperature.
The reports received by the workmen were that the tenant needed to tune their TV in to the transmitter and there was no aerial fault, the washer leak was due to a tear in the door seal from a trapped piece of clothing not fully loaded into the machine and there was no fault with the oven and it was reaching temperature.
In each case an invoice for the call out has been received from the workmen.
Is it reasonable to expect the tenant to pay these invoices?
Given that the tenants will probably not want to pay them is it worth the hassle of trying to get them to pay?
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