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We purchased a converted property at auction 15 years ago. One flat was occupied with a tenant on an AST, and a low rent. The property was barely habitable then, and we assumed the tenant would move on, and we could refurbish. That has not happened. The property has solid walls with no insulation, no roof insulation, single glazed, bare brick walls in parts (blown plaster, not a chosen look!). Very old wiring, bathroom, kitchen etc. We have asked the tenant to leave, but she refus

We look after a block of flats where roof works have been carried out. Each flat owner acknowledged the work should be done and now it has been completed 7 of the owners have paid their share but one says he can’t afford to pay the shared costs due to Lockdown. The contract with the builder was with our management Co so the question is, would it be the management company that is legally liable or the individual directors? Also, what is the course of action to take against the

Please take a look at this article in the Huffington Post (click here) "A housing association has repaid tens of thousands of pounds to a Black woman whose rent was higher than her white neighbour’s – in an identical house. "Sanctuary refunded Selma Nicholls £30,000 after the overcharge left her struggling to make ends meet and facing eviction – but has refused her request for compensation after the stress and anxiety it caused." It is an outrageous example of abuse b

I am not impressed with the Letting Agent that I use and I have made complaints that have not been addressed and I feel like I'm getting nowhere fast. Legislation states they have to be registered with one of two compulsory redress schemes. The company is not listed under The Property Ombudsman nor the Property Redress Scheme. Whom do I report them to? Many thanks Reluct

The Government is being lobbied from all quarters of the property industry from Conveyancing, Surveying, Agent and Landlord groups to extend the Stamp Duty holiday and help unplug the logjam of housing transactions that are trying to complete before the holiday at the end of March ends....

I have a property that was let in 2009 via an agent. The agent gave me the deposit and the 1st month’s rent.  I didn’t know that the deposit should have been protected in an account at the time. Then in 2015 the agent said that he will deposit £675 in a government scheme....

I moved into the end terrace property 20 years ago and part of the garden to the side and rear of the house was leased from the council. Approximately a year after I moved in the lease expired on the part of the garden and the council wrote and offered me the opportunity to purchase....

The Deposit Protection Service (The DPS) has issued new guidance on domestic animals in rented properties following the surge in pet ownership during lockdown. According to the Kennel Club, two out of five new puppy owners this summer bought their pet as a ‘Covid companion’...