Privacy Policy
BACKGROUND:
Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website,
www.property118.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site
. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features of Our Site; |
“Cookie” |
means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below; |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
“personal data” |
means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and |
“We/Us/Our” |
Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. |
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at npatterson@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
Depending upon your use of Our Site, We may collect some or all of the following personal data (please also see section 13 on Our use of Cookies and similar technologies):
- Name;
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- You may restrict Our use of Cookies. For more information, see section 13.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@property118.com, or using the contact details below in section 14.
- Our Use of Cookies
- Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our products AND/OR We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
Name of Cookie |
Purpose |
Strictly Necessary |
JSESSIONID |
Used only to collect performance data, with any identifiable data obfuscated |
No |
__cfduid |
This cookie is strictly necessary for Cloudflare's security features and cannot be turned off. |
Yes |
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
Name of Cookie |
First / Third Party |
Provider |
Purpose |
__utma, __utmb, __utmc, __utmt, __utmz |
First |
Google |
Helps to understand how their visitors engage with our website |
_fbp |
First |
Facebook |
Helps to understand how their visitors engage with our website |
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@property118.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).
- Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.
Cider Drinker
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Sign Up9:03 AM, 24th September 2024, About 3 weeks ago
The loss of Section 21, whilst Courts are not fit for purpose, increases some of the risks that landlords face. Section 8 takes longer, is more expensive and is not guaranteed to result in recovery of the property. During this time, some tenants stop paying rent and cause damage to the property.
It’s amazing just how quickly the rioters were dealt with. If only the Courts were as quick to sentence child murderers and rapists. Landlords need confidence in the Courts.
I hope never to have to ask a tenant to leave. As far as I am concerned, it is their home, at least, until my death.
However, if any tenants do leave, the properties will be sold (and only to people that I like), so that my children are not burdened with the responsibility of becoming landlords.
Selling wouldn’t have a negative financial impact on me. I could achieve better returns in safe, tenant-free savings accounts. I average a gross return of less than 8% from the rental properties. The net return will be negative this year but it’s typically around 4%.
I charge low rents, I self manage and I’m a basic rate taxpayer. My rents would rise significantly if I didn’t self manage or if I was a higher rate taxpayer.
Freda Blogs
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Sign Up9:49 AM, 24th September 2024, About 3 weeks ago
What is ”psychotic“ as Mr Darling puts it, is expecting Landlords to just roll over and allow control over their properties to be removed from them, irrespective of their own personal circumstances and irrespective of any tenants’ breaches of contract, such as to pay rent or look after the property.
I bet if he had properties with hundreds of thousands of £££, he would change his view. How he and his ilk can simply expect individual landlords to carry on without having the necessary protection in place to obtain possession when required is beyond me.
Monty Bodkin
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Sign Up9:50 AM, 24th September 2024, About 3 weeks ago
It's not a veiled threat, it's an obvious consequence.
Of course landlords will evict bad tenants while they still can.
Another obvious consequence of scrapping section 21 is fewer rental properties and rents increasing. That's not a veiled threat it's just stating the bleedin' obvious!
Paul Essex
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Sign Up10:17 AM, 24th September 2024, About 3 weeks ago
Has he not read about certain Housing Associations getting their Section 21's in quickly as well?
Paul
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Sign Up10:33 AM, 24th September 2024, About 3 weeks ago
Avoiding or preparing for impending doom is a natural reaction. I can honestly see a minority of tenants that will using the new system to completely avoid paying rent for up to 2 years . Almost all of them will challenge rent rises safe in the knowledge that they can not be evicted whilst the courts are so far behind.
Markella Mikkelsen
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Sign Up10:49 AM, 24th September 2024, About 3 weeks ago
Section 8 according to the RRB:
3 months' rent arrears
+ 1 months' notice to tenant
+ 6 months average waiting time for a hearing (this will go up)
+1 month to enforce the possession order
+ 3 months average waiting time for bailiffs
= TOTAL 14 months
If all goes smoothly. It rarely does.
At the average rent of £1300, this translates to £18,200 income loss.
This is the level of income loss a landlord is facing with a bad tenant they cannot evict.
The only thing that is "psychotic" here is that the government think this is perfectly OK.
GARY RIVETT
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Sign Up11:10 AM, 24th September 2024, About 3 weeks ago
Hi Guys,
Unlike Cider Drinker, I do not charge low rents, I charge the market rates.
Of course, any LL is entitled to charge whatever they wish for their properties, I could not afford to charge lower rents and I don't see why I should, I also self-manage as management companies in my experience just rip us off. I am an LL to make a profit, if I didn't, I would sell up, it really is as simple as that.
To get back on topic, it would be insanity not to use the section 21 route if you are having doubts about a tenant while you still can. I am lucky to have all good tenants, but if I had one that was giving me problems, I would get rid of them now. Once section 21 is gone, you could almost guarantee that any tenant that is dodgy now will know that the LL can't do anything about it and would probably become much more belligerent, any experienced LL would know this, and this is why I also believe that there will be a wave of section 21 evictions before they are abolished. If it were me then I would evict now, just in case you get another crappy tenant which you have to evict.
It is Central Govt that is forcing LL's to evict any tenant who is slightly dodgy rather than just putting up with their bad behavior in the hope that they will improve, in the knowledge that if they keep crossing the line, the LL can just issue section 21. Now that it will be abolished the LL must protect his/her business.
Unlike Cider Drinker, I have had a few occasions when I have had to evict tenants, and all of them were solid, valid reasons to evict. It is not a pleasant thing to have to do to anyone, and of course, I would not do it if there was no reason to do it, I had held back for as long as I could, they were honestly given every chance to change their delinquent ways, and I warned them all several times before acting. It would simply not make sense to evict for no reason, why would we?
I can't understand why central Govt doesn't realise that this will happen, are they really so stupid to think that we will just put up with crappy tenants because it suits them for us to do so. This is a business like all others, well not quite like all others, we of course are treated far worse than other businesses by central Govt.
I used to encourage friends and acquaintances to enter the PRS as it was a decent business where almost anybody could make a modest return on their investment and also supply housing for those who cannot for whatever reason buy a place for themselves, therefore contributing to the local community and providing an essential service, now I cannot with conscience recommend anyone to enter this increasingly toxic sector.
GARY RIVETT
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Sign Up12:48 PM, 24th September 2024, About 3 weeks ago
Hi Guys,
I know that this is off topic, but does anybody know the answer to this, If by some miracle, this crazy bunch of lefties get in again in 5 years time, and I really believe that this is possible due to the same reasons as they got in this time (split vote between cons and Reform), Milibands demand that all rented properties are to be C rated or above by 2030, if a LL has a tenant in a property with a D or E rating and he/she cannot afford to do the required upgrades to bring the property up to a C or higher, what happens to the tenant? Does the LL have to evict the tenant? , if so this doesnt sound like a good deal for either the tenant or the LL, of course the Govt will still gain due to capital gains tax and SDLT when the LL sells , I assume that this is all they really care about as all their other stupid rules/ideas are only serving to hurt tenants whom the Govt is alledgedly trying to help
Cider Drinker
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Sign Up14:32 PM, 24th September 2024, About 3 weeks ago
Reply to the comment left by GARY RIVETT at 24/09/2024 - 12:48As I understand it, your property would not be lettable. The tenant would need to leave. Of course, there’s not even a Bill yet so the chances of it becoming law by 2030 is marginal, at best.
You would then sell the property. It would be bought by an owner-occupier that doesn’t need to meet the EPC Rating C or by a wealthier landlord. If it’s the latter, the rent would need to rise to cover the cost of the EPC investment (or the new landlord would need to know a ‘friendlier’ assessor).
The tenant would probably seek to buy a home of their own (if they had the finances to do so). It wouldn’t need to be EPC Rating C and could be less energy efficient than the home they have been forced to leave. Alternatively , they may seek social housing which also wouldn’t need to be EPC Rated C.
But it’s OK because Starmer and Rayner are going to build 1.5 million new homes by 2029. I’m not sure who is going to buy them because it won’t be private landlords and I’d assume current tenants can’t afford them
John Parkinson
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Sign Up15:03 PM, 24th September 2024, About 3 weeks ago
Reply to the comment left by GARY RIVETT at 24/09/2024 - 12:48
you will be forced to upgrade the property - there may be some grants.
However what if Corbyn et al split the Left?