Shelter’s Income and expenditure figures highlighted13:57 PM, 4th February 2019
About 3 weeks ago 35
My tenants reported a very serious leak from the water cylinder to my letting agents, who called in my plumber, who could find no trace of a leak from the water cylinder.
When my tenants got home from work they found the next door neighbours pulling up carpets following a bad leak from their boiler (I had my tenant’s leaking boiler replaced not long ago). The neighbours’ letting agents are sending them a contractor to suck up all the moisture.
My agents say we can then assess if there is any lasting damage and make a claim on the buildings insurance.
I don’t think this can be right, as the building insurance is with the maintenance company and covers external, not internal problems.
Am I right in thinking that any claim I need to make should be against the neighbouring landlord’s policy?
Thoughts and advice appreciated.
Please Log-In OR Become a member to reply to comments or subscribe to new comment notifications.
Our mission is to facilitate the sharing of best practice amongst UK landlords, tenants and letting agentsLearn More