Damage caused by leak from neighbouring flat

Damage caused by leak from neighbouring flat

14:51 PM, 21st October 2013, About 8 years ago 11

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My tenants reported a very serious leak from the water cylinder to my letting agents, who called in my plumber, who could find no trace of a leak from the water cylinder.

When my tenants got home from work they found the next door neighbours pulling up carpets following a bad leak from their boiler (I had my tenant’s leaking boiler replaced not long ago). The neighbours’ letting agents are sending them a contractor to suck up all the moisture. Damage caused by leak from neighbouring flat

My agents say we can then assess if there is any lasting damage and make a claim on the buildings insurance.

I don’t think this can be right, as the building insurance is with the maintenance company and covers external, not internal problems.

Am I right in thinking that any claim I need to make should be against the neighbouring landlord’s policy?

Thoughts and advice appreciated.

Thanks

Christine



Comments

by Christine Price

0:57 AM, 23rd October 2013, About 8 years ago

Thanks to all for comments re damage caused by leak from neighbouring flat. The agent says that with apartment buildings there is usually a 'no blame' policy in force
which means that the insurance kicks in regardless of where the leak originated from.

She also says that a Contractor has removed the bedroom carpet as it is beyond saving. Other carpets seem fine, though they are replacing the underlay in the hall. She will give the maintenance company a call as although she is presuming it is their Contractor who is doing all the work she is not certain. Whoever it is they have certainly dealt with it very quickly.


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