Shelter’s Income and expenditure figures highlighted13:57 PM, 4th February 2019
About 3 weeks ago 35
I currently have a problem with a tenant who has been with me for over 7 years in a HMO renting out a room on an individual AST.
He notified me and the agent that manages the property at the end of February that he has run into financial hardship having lost his job. He stated that he would not be able to make the March payment (due last day of Feb) and has subsequently failed to make the April payment which was due at the end of March.
He requested the agents don’t add any interest onto the debt. The agents asked for a plan and an update a few weeks later. Unfortunately the tenant has not responded to the agent however has picked up the phone on a few occasion when I called him.
I am getting really frustrated as I told the tenant that he has to communicate with the Agent so we can work together to resolve the issue. I feel for the tenant, but his failure to respond to the agent is worrying me. I know the agents letters and emails may be worrying the tenant, but I did explain that by updating them that is the best way!
My questions are 1) Should I evict the tenant? I believe he is already in rental arrears violation
and that a Section 8 can be issued.
2) Have other landlords used a company to do this or is there clear guidelines available in a pack form or a reputable company that can do this?
I am not naturally a hard person but this is testing my patience.
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