8:50 AM, 21st January 2020, About 3 years ago 12
I’m posting an email a fellow landlord sent to Nottingham Council which highlights one of many issues of their scheme.
I have received a lot of paperwork from you (draft Landlord License, Proposal to grant a licence, legal documents, notes) plus a request for the second payment.
However, within all this paperwork there is NO contact name or number, which obviously makes it really hard to have a discussion about payment or any other issues.
Not all Landlords live in Nottingham, so I am not travelling from my home in XXXXX to Nottingham to visit for a quick enquiry!
When I rang Nottingham City Council to try and make an enquiry from anyone in the Licensing team – I was told I could make a complaint only! Very negative. I actually did not want to complain, just discuss payment! If you are only inviting complaints, that is not a good way in which to try and create support within the Landlords and your Licensing scheme.
My query is regarding the out-of-the-blue second part payment. Are you expecting everyone to be able to find £320 at two week’s notice?
I will pay, but would prefer to pay in at least two amounts. It is January, I am a single parent with one rental property, and I don’t have big sums lying around. My Licence application went in July 2018, I paid the first amount £480 in August 2019. I have been awaiting a second payment demand but had no idea when the next payment would be demanded.
I had an email today, demanding the rest within two weeks – a little unnerving…. I would prefer a bit of warning, or the option to pay in parts.
In case any person should wish to discuss this with me in person, I enclose my phone number!
I would be grateful if you could reply asap in order for me NOT to have to make a complaint,
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