Mick Roberts

Registered with Property118.com
Thursday 6th June 2013


Trading Status

Providing essential rental accommodation since

Insures properties through a broker recommended by Property118

Latest Comments

Total Number of Property118 Comments: 1011

Mick Roberts

16:34 PM, 22nd August 2019
About 2 days ago

Another reason not to accept tenants on benefits: a case study

Reply to the comment left by Clint at 22/08/2019 - 15:50

I've got 14 tenants on UC so far, 13 being paid direct, the 14th one I wasn't bothered.

If u can get my number from someone & bell me Mon to Fri 8 to 5, I can tell u what I do. I don't want to publicise it too much, as the DWP would love to close my access loopholes I have. And I do help & love to help all Landlords, this however, the people involved have already said if any other Landlord contacts them, they would have to stop me too.

It's not cast iron guarantee, so don't get excited.... Read More

Mick Roberts

12:22 PM, 22nd August 2019
About 2 days ago

Increase housing benefit and build 3 million social homes

I wonder why we have, as explained by a nature program of a tiger 'wildly expensive private rents'?

Nothing to do with Landlords paying loads more tax cause of Clause 24 the Govt bought in is it?

Or the £780+ Licensing fee we/the tenants have to pay for doing nothing wrong having lived there for 22 years with zero problems, then having a £780+ charge zapped on them?

Or the arrears we accruing through Universal Credit, so we selling reducing supply, so tenants are actually bidding the rent up to secure somewhere?

Ooh I've solved the Housing crisis in one fouls swoop. Sort the above out, Landlords may come flocking back. Loads of choice for tenants, if your house in't up to scratch, they will move to the other Landlords house down the road. And he's too expensive, she'll go to the next one.

Shelter was right on bringing Housing Benefit back in to line with rents after a 5 year freeze. So they do know some stuff.... Read More

Mick Roberts

11:45 AM, 22nd August 2019
About 2 days ago

Another reason not to accept tenants on benefits: a case study

I'm still waiting for Shelter to come ask me WHY I CAN'T accept DSS tenants no more. Not why I WON'T, but why I CAN'T.

Shelter's way completely messes the tenant about & the Letting Agent. The Letting Agent will refuse anyway on some excuse/reason/affordability check etc. This is happening-Unofficially of course.

I've had exactly the same as this several times. Payment arranged to come to me, then someone else in UC has reversed the decision & arranged payment to go tenant who's already over 2 months in arrears.

Bill Irvine of https://universalcreditadvice.com/ also knows about the no compensation rule & is looking into answers. Landlords can use that site to get as much help as possible.

I've put the below on before, but if any new Landlords need help, please use the text.

Some tips below on the complaints procedure & also the legislation on direct payment which most UC staff still aren't following. This is to my tenants, but same addresses apply to Landlords.

If UC have messed up, u MUST complain. Otherwise it could be over a year before u get solved. Get the clock ticking down now.

& put Stage 1 complaint in subject.
In the body of the e-mail you should provide all the details of the tenant, address, NINO, DOB etc. or your landlord reference number, a summary of your concerns and the issues still to be addressed.

If they don’t reply in 15 days, write to: correspondence@dwp.gov.uk & put Stage 2 Complaint in subject
And u could just forward your previous email. Saying you have waited 15 working days.

If they don’t reply in 15 working days, you then write to ice@dwp.gov.uk & tell them you haven’t had a reply.
ICE normally say You have to have a referral from DWP. You then tell ICE Mick Roberts said YOU HAVE TO take my complaint on, otherwise DWP may as well never reply if you aren’t going to look at complaint.

You need to start complaining to get the system changed or u could be in same boat next year.

And below is some extracts of one of my recent letters to DWP complaints department which shows what u up against:

it can take 2 I repeat TWO years for a tenant who is homeless to get recourse from DWP cause ICE aren’t being given the funding they need to quickly look at complaints. Guess who funds ICE? Yes DWP, you couldn’t make that up.
I’m also copying in ICE as proof I have sent this complaint for the THIRD time to DWP. This is a joke, this should be a responsible Govt organisation. No wonder tenants give up when complaining from themselves. The whole process is designed to wear u down & make u stop.
Might as well, let’s copy in Neil Couling too, so when BBC1 ask me in 2 years time, I can say Yes they was all aware.

29 June 2019, I sent the complaint to Stage 2. No reply.

22 Jul 2019 I sent the complaint to ICE, no reply.

Thurs 9 Aug 19, 1030ish, I ring ICE, get XXXX. She says I have to write to Stage 2 AGAIN & give them 8 I REPEAT EIGHT weeks to send me a response. I find this staggering.
I say to XXXX what then if they don’t reply? Do we give them another 8 weeks? XXXX said each case dealt with individually.
DWP have 15 days to reply to Stage 2. If they don’t, then ICE must look at complaint. ICE used to say they can’t look at complaint until DWP had responded. So DWP were rubbing their hands in Glee & saying Ooh Baby, we might as well NEVER respond cause then ICE won’t ever look at complaint, we can never get investigated, Happy Days, we can get flip flops on & sunbathe in car park all day.

ICE then changed tack (took about 2 years) to then offer to take the complaint on if we gave DWP a few more chances.
But to now give DWP another 8 weeks beggars belief. People are being made homeless here & one day the Media will pick up on this & ICE will get the funding it needs to sort this fiasco out.
ICE takes EIGHTEEN months to look at the complaint once they finally receive it. No Landlord can wait 18 months with zero rent coming in to pay out big mortgage.
Why have these rules of 15 days if ICE, the regulator are then going to ignore them?
When you do get forced to sort all complaints within 4 weeks or so, imagine no more moaning from me & the country’s homeless reduces. That has to be a good thing, doesn’t it.

The real losers here are the vulnerable tenants who can no longer move house as no one is taking UC any more, & we wonder why the country’s homeless is rocketing.

DWP guidance on MUST pay Landlord if LHA HB is already being paid direct to Landlord.

Direct payment to Landlords when switched from LHA where LHA is being paid direct to Landlords, UC HE HAS TO BE PAID DIRECT to Landlords:

The DWP link can be found here: https://www.gov.uk/government/publications/universal-credit-landlord-engagement-newsletters/february-2019-universal-credit-landlord-engagement-newsletter

The bit you’re looking for is below, highlighted for you.

2.4 When can a Managed Payment to a landlord be requested?

A Managed Payment to a landlord can be made when either:

· a claimant is in arrears with their rent for an amount equal to, or more than, two months of their rent

· a claimant has continually underpaid their rent over a period of time, and they have accrued arrears of an amount equal to or more than one month’s rent

· any of the other Tier 1 and Tier 2 APA factors apply

Or for private sector tenants:

· a claimant was previously in receipt of Housing Benefit and it was paid to their private landlord, a Managed payment to landlord can be considered providing the claimant continues to meet the Tier 1 or Tier 2 APA factors

This is part of the conversation Universal Credit staff will have with the claimant at the start of the claim.


Direct payment to Landlords doesn’t need explicit consent. UC HE HAS TO BE PAID DIRECT to Landlords.

You cannot under any circumstances ask the tenant & then take their word for it that they aren’t in arrears & then pay them putting their shelter at risk

“Explicit Consent” was removed in December 2017 supposedly putting a stop to tenant’s misusing the “housing costs element”. (HCE)


2.2 Disclosure of information to private landlords

Private landlords are landlords who usually own the property they are renting out.

Private landlords can be:

a company that owns a lot of properties

a person or family that owns one or more properties

Private landlords can ask for their tenant’s Universal Credit housing costs to be paid directly to them without the need for explicit consent.

You will be informed that the private landlord has requested that the Universal Credit housing costs be paid directly to them.

If you are happy for your Universal Credit housing costs to be paid directly to the landlord, you do not need to reply to give your consent.

The Universal Credit housing costs will then automatically be paid to the landlord each month. If you do not want the rent to be paid directly to the landlord, you can dispute this.

You will need to provide evidence that you are not in rent arrears in order to dispute the alternative payment arrangement.... Read More

Mick Roberts

16:03 PM, 16th August 2019
About A week ago

Selective Licensing costs used for Nottingham Carnival?

Reply to the comment left by Mark Alexander at 16/08/2019 - 15:00
Inspections I know of nothing at the moment.
The word is, due to data protection, they can't even go their sister department in THE SAME BUILDING & ask which tenants are receiving HB & that must be a rented house, we then check if it's Licensed. Cause of that, the word is, cause so many houses in Nottingham SHOULD BE licensed, approx. 33,000 according to their figures, & only just over 15,000 Landlords have come forward, again the word is ha ha, that the Licensing Officers are going round knocking on houses doors that HAVEN'T got a license & that's how they trying to find out who isn't Licensed.
Meanwhile me & me tenants are thousands of pounds lighter-Yes, they've all had rent increase to pay for it-And we have nothing I repeat Zero in return for our extra funds we've paid out.

An officer (good man actually) couldn't get it, when we were telling him he cannot inspect a house if the tenant doesn't want him in-After all, it is the Council that HAS gave the tenant the rent increase to pay for Licensing when he already had new boiler, new kitchen, been there 10+ years etc., so he detests Licensing as he din't have a problem-The Licensing Officer kept saying they have power under such & such, but our valid argument is There has been no crime committed or reported here. You can't just force yourself in a house where there is no problem & no crime committed by Landlord or tenant & the tenant says I DON'T WANT YOU IN!

They have quiet right to enjoyment, Human Rights article 8 I believe. Ooh I knew being good to me tenants for 22 years was finally gonna' help me ha ha.

Some notes here if other Licensing Landlord victims would like to use them:

This is potentially breaching a tenant's right to quiet enjoyment. the covenant for quiet enjoyment.
Under Human Rights Article 8:

It is a right to enjoy your existing home peacefully. Public authorities should not enter your home without very good reason, and they should not enter without your permission. This applies whether or not you own your home.
A landlord to go in whenever he likes will be void under the Unfair Terms in Consumer Contracts Regulations 1999 – as it will be taking away a right which a tenant normally enjoys.... Read More

Mick Roberts

14:44 PM, 16th August 2019
About A week ago

Selective Licensing costs used for Nottingham Carnival?

Reply to the comment left by Jessie Jones at 16/08/2019 - 14:31
It's only made good houses worse.

Yes a lot of people are chasing up why they han't heard anything & then chasing after they've paid the £120. I keep telling 'em What's the point, if they take 5 years, so be it.

Licensing expects us to reply to everything within 14 days, yet Licensing don't even reply for months, if at all to queries. I've had some tenants write in around 2 months ago saying 'Why have we got to be inspected?' No reply.

I've asked for their Mental Health policy safeguarding for Landlords around a month ago, no reply.... Read More