15:40 PM, 7th August 2018, About 3 years ago 22
Subject: Re: Landlord Licensing
Dear Councillor Urquhart,
My wife and I have just spent a day and a half applying for 7 licences for 7 almost identical apartments in one building owned by our company in the Park, that notorious hotbed of antisocial behaviour in the city????
I have to report that in all of our thirty plus years in business I have never come across such a poorly designed questionnaire. The endless unnecessary time consuming duplication and ambiguous questions are to say the least totally mind boggling. In our case, 7 separate payments for one building being part of the nonsense!!! Did those responsible for the design of the questionnaire think of trialing it across a diverse group of landlords in advance of it going live?
Could I suggest you personally trial the licence application without any help or advice.
Having completed and submitted our 7 applications we are still unsure whether they have been correctly completed, as there seems to be no easy way to read back through the submission. The pages are not numbered so you have no idea where you are within the form and a printout of the application does not show whether the required support documentation has been included.
The consequence of imposing this licence application on private landlords will probably, no doubt, work in the council’s favour through the imposition of a huge number of £30,000 fines on the IT illiterate landlords who for their sins possess limited computer skills.
Bad landlords will of course not respond and you will therefore need to find them if you can, in order to prosecute. Good landlords who make every effort to act in the best interests of their tenants will no doubt be paying for this legally questionable scheme!
PS Councillor Urquhart responded that she would forward on my comments to the appropriate department.
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