Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.property118.com
(“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
||means an account required to access and/or use certain areas and features of Our Site;
||means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below;
||means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;
||means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and
||Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at firstname.lastname@example.org, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at email@example.com, or using the contact details below in section 14.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
|Name of Cookie
||Used only to collect performance data, with any identifiable data obfuscated
||This cookie is strictly necessary for Cloudflare's security features and cannot be turned off.
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
|Name of Cookie
||First / Third Party
|__utma, __utmb, __utmc, __utmt, __utmz
||Helps to understand how their visitors engage with our website
||Helps to understand how their visitors engage with our website
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
14:03 PM, 8th May 2018, About 5 years ago
It is my understanding that the minimum room size requirement relates to the granting of a HMO licence, in which case does it even apply to to the 4 bed property you refer to, as that would not be licensable?
15:14 PM, 8th May 2018, About 5 years ago
I have a 5 bed HMO where 1 room will be deemed too small for occupation. I bought the property and worked out the yield based on the 5 beds being let meaning the property is soon to be far less valuable. My only option is to evict all tenants, remove the unsightly fire alarm, emergency lighting and fire doors and sell to a family as that's the only market I could attract at market value.
It wouldn't stack up yield wise to an investor on an single AST and HMO investors will be now ruled out.
I've never struggled to let the room or keep tenants in - its always worked for everyone!
16:01 PM, 8th May 2018, About 5 years ago
Reply to the comment left by Robert Mellors at 08/05/2018 - 14:03
Some areas have mandatory/additional licensing that captures all HMOs of any size.
16:37 PM, 8th May 2018, About 5 years ago
Reply to the comment left by Joe Robertson at 08/05/2018 - 15:14
I had a beautiful Edwardian house that I let out in 1996 where I had to change all the wide doors to fire doors, fit wash basins in every room, fire alarm system, etc. where at the time Croydon Council was operating the HMO scheme.
It all worked out well until around 2006 after which the regulations seemed to just increase, along with the work load. Anyway, I thought being an HMO which met all the regulations, I would get a much better price having had to have applied for planning permission and the rest of the work to bring to the standard for rental purposes however, a few agents that viewed the property said that it would fetch a much lower price as there weren't many investors looking for such properties and it would only suit large families. Many original features had also been ruined such as the replacement of the doors with fire doors, wash basin in lounge, etc.
Anyway, I sold up as it was all too much unnecessary work and now I am stuck with all my properties licensed which once again has increased the workload unnecessarily.
I recently have had an officer from the council write to me and tell me that the one bed I am renting to a mother and child is overcrowding although, it easily meets the space standard. I had pointed this out to the officer but he says there are new rules that have come out and councils have special powers to tackle overcrowding but I could not find them anywhere so am waiting for him to send me the regulation.
16:45 PM, 8th May 2018, About 5 years ago
In Southwark, London where licensing is mandatory for HMO, and they deem this to be 3 or more people in 2 or more households, their minimum room sizes are 8m if there is a living room, and 10m if there is not. I have no living room there and so the room at 8.61m was too small. They said to me that they wanted the room to be permanently unoccupied. They were not interested in the loss of a room (occupied happily for years) nor the fact that the other rooms would be more expensive, as in a comment above, there would be a living room. I took them to tribunal, and before this a mediation was arranged with the council. We met at the flat and after 3 weeks they gave in, I guess because they would loose at tribunal... It is the people at the bottom who would suffer, but most of these regulations are by people who do not have a clue about the impact of what they are doing
Chris @ Possession Friend
20:34 PM, 8th May 2018, About 5 years ago
We need to accumulate instances ( short stories ) where Landlords have to evict a Tenant from a bedroom under 6.51 sq/ M. and also capture the resultant rent increases. It goes without saying that Landlords should be explaining the 'enforced' provision of the legislation on them to their tenants and should not be 'taking the fall' for this legislation.
Please post your examples of the effect of this.
Chris @ Possession Friend
20:35 PM, 8th May 2018, About 5 years ago
Reply to the comment left by Robert Mellors at 08/05/2018 - 14:03Yes Robert, it was in a licensed area so affects less than 5 occupants as Luke points out.
21:57 PM, 8th May 2018, About 5 years ago
Reply to the comment left by Ross Tulloch at 08/05/2018 - 16:45I think Southwark's standards illustrate the real danger of the government's latest reforms; namely the apparently open-ended ability the government has given to councils to go above 6.1 sq meters in their area. In my area, Cambridge, the council are proposing to stick with 6.1 sq m unless there is no communal space, in which case it goes to 7.1 sq m. There is going to be a bonkers variation around the country, making HMO planning/future-proofing by landlords very difficult. For example, suppose you invested a lot of money meeting the specification for your area, then there is a local election and another political party get in and want to make the minimum space standard bigger? Your whole business model could be totally shafted over night (unless you make all your rooms great big doubles). At least with central government, things usually need legislation and so tend, in practice, to be more stable. Left to local councils, change will be an ever-present risk.
22:20 PM, 8th May 2018, About 5 years ago
Southwark do not want to evict anyone. So an existing tenant can stay as long as they want. But you cannot replace them. So the quiet reduction of available rooms and increase in rent will not be seen as their fault.
22:46 PM, 8th May 2018, About 5 years ago
Can anyone point to anything this government has done which has eased the housing situation, anything which has made more property available to rent or buy? I cannot think of anything so I am genuinely interested in the views of others.