11:12 AM, 26th January 2021, About 9 months ago 9
I have a Maisonette that has been let to the same tenant for three years, and she is the absolute perfect tenant. It is a two-level building in an affluent area and there have been a couple living above (not my Flat) for the last two years without any issue.
My tenant is now having noise and disturbance issues with late-night doors slamming and lots of comings and goings. In the last month, the Police have been called a couple of times by a different Neighbour because of the disturbance between the couple.
I have tried to speak with them, but their reaction is anything but wanting to discuss it. Looking at the Head Lease it provides for peaceful. co-existence between all tenants. I want to help and do right by my tenant otherwise I fear she will leave.
I would appreciate views from anyone that has encountered a similar problem and how they approached it. I am prepared within reason to do whatever it takes to try and resolve for the sake of my tenant, but I am also aware that there will be difficulties enforcing because of the Covid situation.
Indeed, this situation may have been brought about because of the close living together of couples. Any suggestions helping resolve or to point me in the right direction would be appreciated.
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