Registered with Property118.comThursday 24th September 2015
Here's the BBC reply to my second complaint.
Thank you for contacting us. We appreciate that you were dissatisfied with our previous response and felt strongly enough to write to us again.
We have read and noted your points but don’t consider they suggest evidence of a possible breach of standards. Opinions do vary widely about the BBC and its output, but this does not necessarily imply there has been a breach of standards or of the BBC’s public service obligations. For this reason we regret we don’t have more to add to our previous correspondence, and so will not respond further or address more questions or points.
If you are dissatisfied with this decision you may ask the BBC’s Executive Complaints Unit (ECU) to review it. Details of the BBC complaints process are available at http://www.bbc.co.uk/complaints/handle-complaint/ where you can read the BBC’s full complaints framework.
If you wish to ask the ECU to review this decision, you should contact it directly within 20 working days of receiving this reply. Please explain to the ECU why you believe there may have been a potential breach of standards or other significant issue to investigate. You can email firstname.lastname@example.org, or write to: Executive Complaints Unit, BBC, Broadcast Centre, London W12 7TQ. Please include the case reference number we have provided in this reply.... Read More
If the Police won't acknowledge they've been in your flat, why not report a break in to them? If you're involving insurance you'll need a crime number anyway.... Read More
In addition above - what really grinds my gears is having to pay a standing charge when no-one is in residence. My void periods are often months as I don't accommodate benefits recipients. I always initiate a change to a no-SC supplier on taking over, usually Ebico Zero. If there are pre-pay meters the only supplier I can find to participate is Utilita, who will then install their own smart meters.... Read More
"Good points, Gunga. Please do go on, as it will help us in our responses."
Delighted! Here's complaint no. 2 to the BBC.
Thank You for your form reply to my earlier complaint, which I feel has not "got through."
So the focus was on tenants because there are more of them. How is the relative populations of LLs vs tenants relevant? If BBC did a documentary about speeding tickets would they focus on drivers because they outnumber traffic police? For every dispute there is generally one LL vs. one tenant. In each of the 4 disputes only one side was shown.
If BBC felt it was important to include LL's views why did the report select three tenant's whose LLs' accounts and a LL whose tenant's version of events were mysteriously not shown? Surely cases could have been found where both parties could have appeared.
It would have been far more convincing had the program shown, or even referred to, the documentary evidence, accounts of LLs and neighbours you claim were sought.
I have read the account of the LL of the evicted beautician. If he was prepared to put his views in the public domain on http://www.property118.com then I am sure he would have done so on screen. It is surprising the LL tolerated her behaviour for so long.
Likewise I have read more explanation (on the same forum) from Ava the fosterer. This raises more questions than it answers and shows the situation to be far more complicated than the program inferred.
Neither back-story would have supported the apparent pro-tenant agenda. How could this program “..help our audiences to make up their own minds..” with one sided arguments? Without LL's input in the three tenants' cases, how can you claim a “..range of views..”? Please cite one example where the program met its “.. aim to question them appropriately..” as opposed to just taking the tenants' stories at face value.
I suggest a follow-up program showing three LLs with eviction dramas, with the difference that the affected tenants are allowed to speak. Hopefully no more sensationalist lay-public fodder, perpetuating the image with which the media has seen fit to tarnish LLs.... Read More
I have exactly the same response from the BBC and am composing my follow-up complaint.
They say the program was tenant-focussed because there are more of them - I will point out that for every dispute there is the same number of tenants as LLs.
The BBC ".. felt it was important to include landlords’ views and explain that most British landlords only let out one or two properties.."
They only included one LL, and what has portfolio size got to do with it?
I could go on.......... Read More