9:53 AM, 19th March 2021, About A year ago 9
Hello – I had a tenant who rented a room in a shared house. She received housing benefit and was supposed to pay top-ups of £10 a week or so, which she rarely did – around £1,000 owing.
She did a runner last month, leaving the place in a dreadful state suggesting abandonment, but with some possessions in her room and communal areas. The last Housing Benefit payment was received on 15 Feb, but the council has since been in contact saying further payments are suspended as they are awaiting a response from the claimant.
The tenant has not replied to any contact via email or text. This tenant was one who “knew her rights” and had, for example, refused to allow access to the property to investigate/fix issues, yet complained to the council about the state of the property.
At what point can I take it that she has surrendered her tenancy, and try to re-let it?
The rest of the property (apart from her room) has now been redecorated and I’m looking to re-let as a flat, through a good agency which will thoroughly reference-check applicants.
Once bitten, twice shy on this one!
Any pointers would be appreciated – thank you.