0:01 AM, 11th October 2023, About 2 years ago 7
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Hello, to reduce paperwork/printing etc, I’m looking at options (like DocuSign as just one example) where my own docs/contracts etc plus copies of gas certificates and the like can be sent through to the tenant to be marked as received, signed for and copies of the same returned electronically. Also, need the ability to send photos.
What do you use? Recommendations, please. An idea of initial costs, and any ongoing fees etc would be useful. Any downsides as to what you use for certain packages etc?
Thanks,
Reluctant landlord
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BRACKS Mead
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Member Since March 2023 - Comments: 39
10:15 AM, 11th October 2023, About 2 years ago
Our agent uses docusign. The AST plus any addendums like renters guide leaflets or gas certificates are combined in one document. Its signed as recieved amd accepted by tenant and returned. I sign it too after the tenant, so I can access the tenants signed copy at any time.
Not used it in court but Docusign used by business all the time to exchange contracts.
Reluctant Landlord
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Member Since September 2018 - Comments: 3392 - Articles: 5
10:17 AM, 11th October 2023, About 2 years ago
Reply to the comment left by BRACKS Mead at 11/10/2023 – 10:15
just wondering if there is a similar smaller package equivalent that a LL with a few properties could use. Same essential functionalities.
NewYorkie
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Member Since October 2013 - Comments: 1588 - Articles: 3
10:18 AM, 11th October 2023, About 2 years ago
Reply to the comment left by BRACKS Mead at 11/10/2023 – 10:15
Used by my solicitor for recent house purchase and sale documents and contracts. Therefore, must stand up in court.
JaSam
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Member Since March 2022 - Comments: 135
11:13 AM, 11th October 2023, About 2 years ago
I use landlord vision it has Docusign built in, a tenants module and does all the accounting all in one place. Luckily I’m on the older version which they no longer offer the new version is a lot more expensive.
No hate plz
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Member Since June 2021 - Comments: 50
19:42 PM, 11th October 2023, About 2 years ago
I use Xodo Sign (formerly eversign) as you get 5 free documents a month and can upgrade for just one month at a time to send unlimited.
I also use Mailtrack for my emails. I bulk send, so pay for it. It will give you a full delivery report of every email you send, so I can prove documents/notices/pictures were sent, delivered, and opened without the recipient confirming.
Freda Blogs
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Member Since July 2013 - Comments: 743
8:32 AM, 12th October 2023, About 2 years ago
I have used Signable for years and found it very good with friendly customer service. It has a handy PAYG option so no need to commit to expensive subscriptions.
All of the tenancy documents are put into a single ‘envelope’ and go off to the prospective tenant in one go, so no arguments to say they haven’t received this or that.
It’s easy to prepare each document for signature too and frequently used simple documents can be templated for speed and simplicity. It’s also easy for the recipients to understand and sign – never any queries.
DPT
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Member Since October 2020 - Comments: 1089
14:48 PM, 12th October 2023, About 2 years ago
If you’re going to serve documents electronically you need to first make sure your chosen method is compliant with the general rules of service as well as any specific rules for the document in question. For example, How to Rent allows service by email as an attachment, but I’m not aware of other methods being mentioned.
You also have to make sure you get the tenants prior signed consent and not by email.