Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.property118.com
(“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
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||means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and
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- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at firstname.lastname@example.org, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at email@example.com, or using the contact details below in section 14.
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- Contacting Us
21:03 PM, 27th April 2013, About 10 years ago
Yet another Environmental Health Department Problem - they are supposed to work WITH landlords. Officers often have their own interpretations which they diligently inflict on all the landlords in their area, without considering the consequences. i.e. maybe they are wrong and maybe the property is fine the way it is and maybe the landlords will leave the PRS and there will be an even greater shortage of properties available to assist with the housing shortage...hmmm...sorry don't get me started.....
I don't quite understand what the problem was in the first place with tenants having cooking facilities in their rooms - that just makes it an HMO which is a house of bedsits and there is complete guidance in LACORS about regulations governing these.
The main problem is obviously the extra fire risk, so a good smoke alarm system, heat detectors in all kitchens etc would have to be installed, but there is nothing to say that tenants are not allowed to have individual cooking facilities. You need to make it about as safe as if it were split into separate flats according to the fire regulations, but then it should satisfy the EHO. Of course they cannot force you to turn the property into one where everyone uses a communal kitchen, if you have the correct protection in place and why would they want to?
Are they saying it is a problem because the rooms are too small to qualify as bedsits? The suggested size is specified somewhere and I shall go and look it up ....now. (I'd turn the house into flats myself - imho it sounds like the sort of property that is not very sociable and therefore not too much fun to live in - just a thought).
9:53 AM, 29th April 2013, About 10 years ago
thanks for the comment, the property has all the best safety features, ie full fire detection system which is tested regulary, in fact i even had the fire service do an audit there so that we covered everything. Therefore there are no issues from that point of view.
In answer to your question about size, yes they felt that some of the rooms were too small to have their own kitchen and so asked me to provide a seperate kitchen.
The building is very popular with tenants as it provides a much needed and in deman "half way house" between a traditional room share / HMO where you have all the associated issues of "they stole my milk and bread" and self contained flat / studio apartment where they have to pay the rent and all the associated bills.
It is not designed as a standard HMO of rooms with lounge etc. but somwhere where people can have their own space on a fixed monthly amount.
Do environmental health have authority to force landlords to do things because they don't like what the tenants are doing ?
17:09 PM, 29th April 2013, About 10 years ago
If you manage to find anything useful when you look it up please post the link.
This issue is very similar to the issue i am having I have lots of sympathy for you Zahir I just hope we can find a solution.
I am so used to the lettings business to working from rules and regulations where these Environmental Health Departments just seam to make it up as they feel fit.
We have no one to take it to unless we want to hassle of a full on court case.
18:16 PM, 29th April 2013, About 10 years ago
The Regs in Bristol are Combined bedroom /living room 9m2 for 1 person (14m2 for 2) and 13m2 Bed/living room/kitchen (19m2 for 2). I just had a similar problem in that I have a room of 19m2 which was licensed for 2 people. I put in an ensuite using 2m2 from the room and pinching a bit of the hallway. At 17m2 I was ok still for 2 but I went a step too far and added a kitchen corner with extract fan etc before the licence was renewed. Now my licence has gone down to one person and I have to ask one of the couple to move out.
22:14 PM, 29th April 2013, About 10 years ago
I am sure there are people better qualified than me to comment, however, on preliminary examination it is interesting to note that the Shelter Campaign against overcrowding states that "England and Wales are the only two countries in the EU with no legally binding minimum space standards for all housing".
The Environmental health guidance is just that - guidance. Lacors specifies a risk-based approach and is not prescriptive (as it used to be). RIBA have published an interesting document on The Case for Space and the Housing Acts that apply (used by LACORS) are from 1985 (part X) and then 2004 (although I think something else appeared in 2010).
There are various actual sizes specified in dozens of different Council documents varying from 9.5 sq.m for one person (Chelmsford) to 11 (westminster) and 13 in Exeter and Salford to name but a few. These are all simply documents of "guidance" so there is surely a case to be argued and there seems to be nothing definitive/lawful written anywhere. Canterbury Council suggests that if a landlord has a room that is too small, no one can be evicted but if it is re-let then the problem needs to be addressed.
A statistic in the RIBA document shows that on average all new builds are 92% smaller than they used to be, which demonstrates that the big housebuilders are not doing their bit and Shelter states that there is less of a problem in the PRS than in social housing.
It probably wouldn't apply in this situation but there is a test you can carry out for sizing at behavewise.co.uk/NestTest.
Some food for thought maybe?
If you are convinced that you are providing good quality accommodation that satisfies a need and is safe, then argue your case and if they issue you with a notice, it is probably worth going to the Residential Property Tribunal (I would expect - rather than the courts) if you are well prepared.
22:24 PM, 29th April 2013, About 10 years ago
Sorry, I have just noticed the thread "HMOs - does size matter?" which addresses a similar problem. Although you are annoyed about the change of emphasis and new requests that they are making, I think it still boils down to room size (if as you say the fire risk does not figure).
8:20 AM, 30th April 2013, About 10 years ago
Hi. This sounds like a load of nonsense and it is clear to me that this is just the guys personal opinion. Please contact Jim Halliburton who is an hmo expert and he will explain to you exactly what the requirements for hmo are. Hope this helps. Rick
8:40 AM, 30th April 2013, About 10 years ago
this seems much same as housing act 1985 provisions.
not sure if it has been enacted.