Shelter’s Income and expenditure figures highlighted13:57 PM, 4th February 2019
About 3 weeks ago 35
Calling Landlords – I’ve had a County Court request come through today for one of our current tenants of which we had failed to insure their deposit. This was pure human error where my husband was admitted to hospital for a severe heart operation at only 44 years old literally just after she’d rented from us a separate house. Life was a whirlwind with 3 young kids, and yes this was totally overlooked.
We are hot on protection, but purely and unluckily this slipped through our net and it’s far too late, and the request for the penalty of 3x the deposit is being requested. The tenant had started failing to pay and pay her rent, and have gone off the rails with drugs. And now is after us for a claim.
I am after advice of anyone who has been taken to court, how much the court awarded? the full 3x? or did any one get 1x? Any tips for us for a counter claim?
Time is of the essence, because of the 14 day reply. Please don’t just reply to say we deserve it due to our failings, I’m totally aware of this, but sometimes we are humans, and this was human error. We have agreed payment options with this tenant and helped her in various ways, we always return deposits and are very fair landlords. Talk about it all being thrown in our face…. Any help on our side would be appreciated for our claim.
Thanks in advance.
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