11:09 AM, 14th June 2021, About 3 years ago 6
Thankfully my tenancies have been fairly quiet during the Covid-19 period bar one or two with payment difficulties. However, one was due to leave next week as they were moving abroad and a new tenant move in a few days later. So I booked decorator, repairs, checkouts to take place between the tenancies.
However, the current tenant has announced that they cannot leave due to Covid-19 exposure and need to self-isolate and needs an extra week or so in the property. Their packing firm refuses to attend, and now the new tenant announces that they are in a chain, and they need to stick to the moving dates and exit their current property.
I happen to have an empty (more expensive) property nearby – decorated and carpet-cleaned awaiting another new tenant due to arrive in a couple of weeks but am now looking at temporarily hosting the first new tenant in the empty property until the existing tenant can leave, and then they are can move again into their intended property but does not leave much time for additional clean etc. before the second new tenant arrives.
The question is who pays for the additional charges?
E.g. Extra clean of the empty flat including possible extra carpet clean (as new 2nd new tenant requested cleaned carpet), extra check-in/checkout fee, short term contract fee for the week they are in the empty property and possibly even extra quick decoration as temporarily moving will cause damages marks on walls etc and not much time before the tenant intended for the empty flat moves in. Of course, I need to rebook the repairs/decorating originally planned, but now it seems the person is not available, not to say all the paperwork, utilities, council tax dates need to be changed. What if the empty flat suffers damage during the week or so they are there.
It seems that the NRLA Advice line says that I cannot charge the existing tenant any extra fees at all, other than the extra rent.
Also, the new tenant can technically want compensation for needing to move twice and not being able to move into their planned property on time.
Is this yet another hit landlords need to take?