Shelter’s Income and expenditure figures highlighted13:57 PM, 4th February 2019
About 3 weeks ago 35
There is a leak in my ground floor 2 bed flat which is in a block of 17 flats.
The water is emanating from under the floor and I have duly contacted the Insurance providers who are arranging for loss adjustors to diagnose the cause of the leak.
The insurers have advised me that costs in respect of the repair to the cause of the water damage are not covered under this policy.
On speaking with the managing agents I am being told that the cause is most likely from one of my pipes in the screed of the floor and is my responsibility.
Is this indeed the case? as other landlords are suggesting it is why I pay service charges and ground rent and is the freeholders responsibilty. Has anyone out there had a similar scenario?
All advice would be most welcome.
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