Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.property118.com
(“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
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||means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and
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- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at email@example.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at firstname.lastname@example.org, or using the contact details below in section 14.
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- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
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- Contacting Us
12:13 PM, 5th November 2018, About 5 years ago
The 194,000 Ministry of Justice figure you mention is repossession actions made by lenders, not actual repossessions. As many repossession actions made do not end in a repossession, this figure cannot be presented as the number of properties repossessed.
13:00 PM, 5th November 2018, About 5 years ago
There have been a number of scandals about banks incorrectly calculating mortgage interest. But in all your posts you have, I'm afraid, failed to explain what happened to you in terms that make any sense to me. You talked about a £4 over-payment, but lenders don't repossess for an over-payment.
If you made all the contractual payments due at the correct times, I see no evidence that, even where banks have miscalculated, there would be any threat of repossession.
Were you paying by direct debit?
Did you make all the payments you were contracted to make on time?
Are you claiming you got no warning you were going to be repossessed?
14:37 PM, 5th November 2018, About 5 years ago
It is not easy to explain my case is rather large to say the least.
Okay I may of written in wrong ?
When you make an overpayment (ie) over the Contractural amount required ,it as to go somewhere normally if all interest etc is up to date , the overpayment amount will be deducted (OFF) the Capital Amount so if the Loan was £100,000 and I overpaid £100 the Loan / Capital Balance the day after would be £99,900. ( simple enough)
So the “ daily rate” is calculated on the £99,000
So the Lender as done as per contract.
In my case the £191.00 saved me £4 it was only the £4 they showed the Courts.
My Lender did not show the true Capital Balance had reduced on the Annual Statement and it was only the Annual Statement the Lender provided for Court.
If they had done what we asked for them to present the Detailed Account Breakdown ( DAB) then they would have cut their own throat.
Because I had to justify that a “ breach” had took place in that the requirement needed for the right of repossession was never available for the Lender to repossess , the figures were so tight the Lender panicked and decided to deny the truth .
The Lender said £981.00 was the arrears they actually needed £ 891.00 (2) months Arrears my overpayment was £191.00 do you now see why they did not provide the ( DABs).
Just the overpayment proves a very serious breach let alone the “ double billing”.
14:43 PM, 5th November 2018, About 5 years ago
The Lenders Annual Statement are a “ Fraud” credits have been hidden.
I cannot explain it any easier and it is all very well people questioning me I don’t mind , but you are doubting a Forensic Accountant my statement is conclusively rubber stamped as completely correct , ( NIFA) are prepared to go to court.
18:09 PM, 5th November 2018, About 5 years ago
Reply to the comment left by peter cookson at 05/11/2018 - 14:43
I am not necessarily doubting what you say, just trying to understand it. You seem to be saying that a payment you made of £191.00 was not presented on your annual statement but was credited on the Detailed Account Breakdown (I've never heard of this before) and was ignored when the society calculated that your arrears were high enough to warrant repossession.
Couldn't you produce as evidence your bank statement showing the payment debited from your account?
18:57 PM, 5th November 2018, About 5 years ago
The 1st payment made after only 14 days from the start of the Mortgage was £366.00 virtually a full month.
If I won the lottery on the 14th day I would owe the Loan plus 14 days intetest.
The daily rate was £12.50’ so you x 13.50 x 14 days = £175
Yes the Annual Statement does show £366 but contractually an overpayment as been made of the remainder £191.00. This is a breach anyway because contractually money is not due until a full month as passed.
So what this means I am a month in advance but an Annual Statement does not make this visible.
So any missed payment is classed as a missed payment and without a ( DAB) it is virtually impossible to show that infact you are 100% on track because you are owed a month.
A further breach as occurred in the contract an overpayment as to come of the Capital balance it did not.
So a month paid when it is not required 4 weeks in value , then an overpayment of £191.00 which is not given or shown value two weeks in time.
Altogether I had 6 weeks of advanced payment owed to me.
So end of 2007 after only 5 months I am technically 6 weeks in advance ( contractually)
So in the next year my 1st payment due was the 15th of February 2008 which is 6 weeks of time given back which makes the contract running as it should.
But the Lender , the barrister , etc said it was an error remember this is the new “merged” Lender saying this.
All 4 Mortgages did not want a payment in 2008 until the 15th February but they scammed me and the court calling it an error.
That’s 8 errors in total and the Judge did not question this area , the Judge had “ perjury” committed at the highest level.
So look at it this way instead of me having Annual statements and would of had ( DABs) I could of Chronologically shown the Judge exactly what I am telling you but the Lender kept the (DAB) for 2007 well away from the court.
This is how the scamworks when they are in the “ shit” all the monies paid are shown , but the understanding of the contract as to read in conjunction but it is not.
19:06 PM, 5th November 2018, About 5 years ago
Think of this as the formula
Payment Amounts made, understand “ daily Rate”
Are payments in Arrears or Advance Contractually ( very important )
Check what happens on ( Overpayments) contractually.
Lenders have to abide by the Tetms & Conditions ( Contract) any non- compliance is a “ breach”.
11:06 AM, 6th November 2018, About 5 years ago
Reply to the comment left by peter cookson at 05/11/2018 - 18:57
OK Peter - I think I understand now. Shame you didn't get the judge to understand.
10:03 AM, 10th November 2018, About 5 years ago
I’ve actually had a very similar argument with a lender recently.
My payment didn’t get collected by DD (my fault) on the last day of the month (a Friday), I paid this by bank transfer on the same day but they said it wasn’t received until the Monday and that I may have a late payment on my credit file.
Starting to worry I read the contract and realised I pay interest in advance, which means my account was never in any danger of being in arrears. I am however contractually obligiged to pay in advance and they must have cleared funds before it’s actually due.
In this case the lender agreed that I had actually paid on time anyway so no harm was done.
To mitigate this happening again. I asked to move my payment date back two weeks to the middle of the month. I’m now paying two weeks further in advance and have the same payment so they have the benefit of holding my money for two weeks.
Whilst I understand your point and concede there is an issue.
365 interest charges and then collecting monthly payments and issuing yearly statements will always result in timing issues.
At the time I went through my account very carefully and there are some times when they have my money and things don’t add up.
These are very very negligible, in the context of a whole mortgage balance and I’m certainly not bothered by it.
I wholeheartedly accept the point you are making and the contract is important and should be correct.
My struggle here, why would people care? Most people are generally grateful they can leverage an investment and make a better return.
In your particular case, what outcome are you looking for?
8:42 AM, 11th November 2018, About 5 years ago
I was actually in credit when they repossessed me , they said Arrears were £981.00 on one roughly the same for the other (3) my case is complex in understanding but a fantastic way to scam !
They made the total owed after a few months
£246,000 .00 , they got paid out , but told a judge they were out of pocket , in brief it is a coordinated ( PPI) scam that is hidden within Mortgages.