Shelter’s Income and expenditure figures highlighted13:57 PM, 4th February 2019
About 3 weeks ago 35
My tenants of 3 years moved out and did not clean the property thoroughly after moving out. I called in the cleaners including the carpet and paid £80, which I said will deduct from the deposit, as there were stains, rubbish under the bed etc.
The lead tenant was not happy with this and said they spent several hours cleaning and is unfair to pass the cost to them. He also said that in the first year of tenancy, I wrongly protected the deposit amount (£1200 instead of £1700) by mistake.
After which I corrected the protected amount, but did not send the updated certificate to them.
We did agree in the end that we would share the £80 cost.
However, I am now concerned that the tenant might pursue legal action as the deposit was wrongly protected in the first year.
Please advise what defence I have against this, as it was an oversight as opposed to deliberate mistake as the bank transfer and the estate agent’s statement clearly shows the right amount.
Moreover, the tenant was handed a copy of the certificate in the first year.
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