Shelter’s Income and expenditure figures highlighted13:57 PM, 4th February 2019
About 2 weeks ago 35
9:41 AM, 15th October 2014
About 4 years ago
I have a dispute with a previous tenant on the return of deposit (in DPS) and the difference in our positions is quite large.
At the end of the tenancy I had to do over £3000 worth of work to make it lettable again. Much of this was due to neglect and lack of cleanliness from the tenants, 3 young students, who stayed there for two years.
I said that I would return approximately 70% of their deposit so charging them only 30% of my real costs of rectifying the damages. This equates to approx £1000 and in my view a very fair deal. They have come back and flatly refused my offer and said they would like to pay for only £300 of the damages otherwise they will go to a solicitor etc. and given me 7 days to accept. As I am currently working abroad on a contract I cannot easily come back if I am required physically. Therefore I would like to know if
1. Should I call it a day and accept their offer as the DPS will favour the tenants anyway and it could get protracted?
2. Or stand my ground, make them a counter offer and if not acceptable go to the DPS dispute resolution?
3. can they bypass the DPS by engaging a solicitor?
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