Feedback on our new website design please

Feedback on our new website design please

10:07 AM, 27th July 2017, About 5 years ago 152

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This time last week we unveiled a fresh Property118 website design and new functionality to improve Navigation, searching and the general user experience.

One of the new features we have added is a ‘hover-over’ function which appears when your mouse cursor is placed over a members name or Avatar. The date of when the member joined Property118 and how many comments they have posted to date is then displayed. We think this will be particularly useful to established members who like to report inappropriate comments. Sadly, some people join forums and post antagonistic comments to wind people up. For some reason they get a kick out of it! Where such comments are reported a view is then taken by moderators on whether to remove the offending comment, and in extreme cases to expel the member and block their IP address so that they are unable to create a membership profile using an different name and email account.

Inevitably there were a few initial ‘bug-fixes’ to deal with when we first launched the new website and we are extremely grateful to members who took the time and effort to point these out to us. Hopefully, these have now all been resolved. We hope you will agree that the text font is now much easier to read for example, and to make bigger for those with less than 20:20 vision. Other fixes were to ensure that comment links pointed directly to the associated comment as opposed to the article and that login issues were resolved. We are still working on some image cropping issues.

There may still be things you spot which are slightly annoying or could be improved upon further, hence we would very much like you to tell us what these are.

Please leave comments below and rest assured that we take all user feedback very seriously and will do whatever we can to continue to improve your user experience.

Daily Newsletters were paused whilst we were ‘bug-fixing’ but will now resume for those who were previously receiving them and for all new members.

Thanks in advance for your help.

Neil Patterson – Managing Director of Property118 Limited


by Mark Alexander

10:59 AM, 29th July 2017, About 5 years ago

Reply to the comment left by "Mick Roberts" at "29/07/2017 - 09:41":

Excellent feedback Mick, much appreciated 🙂

by Darlington Landlord

12:32 PM, 29th July 2017, About 5 years ago

Reply to the comment left by "Mark Alexander" at "29/07/2017 - 05:32":

I tend to just check the forum when I have a few minutes spare - its quicker than wading through loads of emails

by Mark Alexander

12:41 PM, 29th July 2017, About 5 years ago

Reply to the comment left by "Darlington Landlord" at "29/07/2017 - 12:32":

OK thanks, the fact you've responded to my question proves that works for you.

We are having a re-think based on recent feedback, especially in regards to the amount of scrolling required, which we completely agree with.

We are very grateful for this type of critique, especially from our most established members.

by P118a

12:45 PM, 29th July 2017, About 5 years ago

Not so keen on the redesign yet. The American images are off-putting, but appreciate it may take time to get some more relevant pictures.
Not sure I'm a fan of the fonts.
Having a serif font for headlines is not easy on the eye.
There needs to be stronger p118 branding, by which I mean the logo and the blue colour and less of the washed-out colours.
Really don't like the next post being to the right of the current one (on desktop/Chrome). Seems just an odd way to lay things out.
Just my opinion and it's always hard to get everyone to agree!!
The main thing is to listen to the users and respect their views, otherwise you will lose members.

by Richard Y

13:28 PM, 29th July 2017, About 5 years ago

I'm finding the text balloons in the comments too easily activate and stick, covering the actual comment so much of it can't be seen and therefore read. Maybe I just have to learn how to avoid this happening - but so far it's been quite annoying. Otherwise it seems pretty good so far.

by Mark Alexander

13:34 PM, 29th July 2017, About 5 years ago

Yes I agree with that, and it doesn't just happen on comments, it also happens wherever a member link appears. I'm going to ask our web-developers to change the "hover-hover" function to be click activated.

Thanks for your feedback.

by Chris Clare

9:08 AM, 31st July 2017, About 5 years ago

Hi Mark

So far so good but I have noticed that the avatar images are missing for some of the posters above. I am guessing it is the default one that has always been there when a user does not have one set but obviously with the site change the image is not addressing correctly.

I will come back to you if I notice anything else.

by Mark Alexander

9:15 AM, 31st July 2017, About 5 years ago

Reply to the comment left by "Chris Clare" at "31/07/2017 - 09:08":

Noted, thank you

by Gromit

15:25 PM, 31st July 2017, About 5 years ago

The website seems to think my screen is much wider than it actually is. So I have to keep scrolling right to see what is on the RHD edge, it's a bit irksome when there is so much white space in the rest of the web page.

by Mark Alexander

16:40 PM, 31st July 2017, About 5 years ago

Reply to the comment left by "Barry Fitzpatrick" at "31/07/2017 - 15:25":

Hi Barry

Please can you send me a screenshot of that, you have my email address.

Also, please tell me what browser you are using.

One quick fix you could try is clicking ctrl and the minus key at the same time and see it that fixes the problem. It could simply be a zoom ratio setting on your screen size for this website.

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