The issue of costs that are the responsibility of the tenant?16:06 PM, 30th July 2019
About 3 weeks ago 50
I cannot be the only one who has been affected by this? I always used the NLA Portal to create and manage and store all my ASTs securely on their server.
To my surprise, when I logged on today to check some details in one AST , the NLA seem to have unilaterally removed all my data WITHOUT ANY WARNING TO ME at all! (citing GDPR)
This is almost unbelievable.
Thankfully I had downloaded and saved most of my current ASTs as am re-financing, though there are probably still two or three with no AST now in existance. Surely I should have th right to be able to access, download, and keep all my documents? I have paid their subscription for seven years – this will probably be the last year methinks!
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