Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.property118.com
(“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
||means an account required to access and/or use certain areas and features of Our Site;
||means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below;
||means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;
||means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and
||Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at email@example.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at firstname.lastname@example.org, or using the contact details below in section 14.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
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- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
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- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
11:43 AM, 30th November 2020, About 3 years ago
I manage a number of HMOs (thankfully not in Islington). Fire alarms and emergency lighting are standard HMO conditions. Islington have an additional licensing scheme in place which covers "all houses or flats where there are three or four unrelated people, forming two or more households and sharing facilities such as a kitchen, bathroom or WC" . https://www.islington.gov.uk/housing/landlords/houses-in-multiple-occupation-hmos.
If you do not comply and get licensed then the Council can take action and your tenants can seek a Rent Repayment Order.
11:44 AM, 30th November 2020, About 3 years ago
Hi Sandy, this arrangement has been the norm in Brighton and Hove for well over 6 years. The only benefit is that a property with a current HMO licence is generally worth more on the open market than a "normal" house.
You are very lucky that they are not insisting on fire doors everywhere and all the other expensive safety improvements that are not required for families.
11:51 AM, 30th November 2020, About 3 years ago
These requirements have been required in Liverpool for years and also fire doors.
12:02 PM, 30th November 2020, About 3 years ago
Reply to the comment left by James Mann at 30/11/2020 - 11:44
With several unrelated people in the house I would expect the Council to require there to be fire doors. Houses built int he last 15 years will usually have fire doors.
12:33 PM, 30th November 2020, About 3 years ago
Read another way......I want the extra profit from renting a HMO (over a single family unit), but I don't want to undertake the necessery fire risk assessments and implement suitable fire safety measures to ensure my tenants are safe. And now I am aggreived that the local authority, not trusting landlords of my ilk, are causing me to incur costs to implement basic fire safety measures.
Let me guess, you also claim to be a 'good' landlord.
13:03 PM, 30th November 2020, About 3 years ago
Why do you not want to give your tenants the safety of a fire alarm system. For once a council is doing it's job properly. Not only could it save their lives if there was a fire, but it could also save your property. Bad news for good landlords that you even ask the question.
Des Taylor & Phil Turtle, Landlord Licensing & Defence
14:00 PM, 30th November 2020, About 3 years ago
The first point must be that the fire safety of your tenants is of extreme importance. If there were to be a fire and the fire precautions were not adequate you would have badly injured or dead tenants and the possibility of a corporate manslaughter charge.
Turning to your specific questions, then your fire precautions should comply with LACORS and the fire alarm with the updated BS5839-6 2019. Without seeing your property I cannot say for definite what the requirement would be but if, as it sounds like it is say a two storey house then the likely requirement is Grade D1 mains powered interlinked smoke alarms in all living rooms and bedrooms plus heat detector in the kitchen.
The council should indeed expect you to produce an annual maintenance certificate provided by a competent inspector although it should be to BS8539-6 (rather than FSG7 which is a proprietary NICEIC form).
As regards emergency lighting then this is rarely needed in a two storey house unless there is no borrowed light from outside on the landings or stairs. See LACORS for details of when it is/isn't required. It is very easy to provide emergency lighting these days by simply replacing the existing lights with dual function normal/emergency lights such as these https://www.tlc-direct.co.uk/Products/LTG1MCESW.html
Your Fire Risk Assessment (and yes you should have one done by a trained competent person) will tell you exactly what is required. If you need a fire risk assessment and any advice relating to HHSRS and HMO amenity standards do please get in touch. The fines for getting this stuff wrong are eye watering.
4:55 AM, 1st December 2020, About 3 years ago
Sandy, welcome to the same world as the rest of us. I don’t know why your so surprised at this, my Victorian terraces in Bristol generally hold 4 tenants, have been regarded for years by Bristol City Council as HMOs and have recently been required to be licensed, at a cost of £1050 each after discounts. They have recently been inspected and I am now installing the latest fire alarm systems, fire doors etc. If I don’t do the work then I get a massive fine and the license is revoked, so there’s not much choice in the matter. I see this as a safety issue and the cost of doing business, as should you. I’m also putting up my rents as quickly and as high as I can to compensate, if the tenants don’t like it then they’re welcome to go live somewhere else.
10:09 AM, 1st December 2020, About 3 years ago
Reply to the comment left by Colin Dartnell at 30/11/2020 - 13:03
Really, and do you have a fire alarm on your own home ?, emergency lighting? Exit signs on all the doors ? Escape plan notices ?
I have three young professional tenants sharing a house in hackney for several years who hate all the 'safety improvements' more than I hate the £1850:fee to LBH.
10:22 AM, 1st December 2020, About 3 years ago
Woah! I can see Sandy's point and I AM a good landlord! There are already interconnected heat and smoke detectors and only 4 tenants. We don't know what type of tenants or if it a bedsit HMO. You didn't say how many storeys are in the house but if it's only a 2 storey house and not a bedsit HMO, and that would be very typical, there is no need for emergency lighting. Mains interlinked smoke and heat detectors should provide sufficient warning to allow the occupants to escape if a fire starts. Again, fire doors on bedrooms are generally not necessary if it's only 2 storey. The whole point is to get the tenants OUT of the property to a place of safety if a fire starts! The LACORS guide gives really good information on this (pages 27 to 29).
Local Councils are very good at demanding all sorts of things that are not proportionate to the risks and some of them are really dopey. For example, my Council demanded I fit a smoke detector in a single glazed lean-to with one window to the kitchen, outside a ground floor rear bedroom (typical Victorian layout). The smoke detector manufacturer said don't install them in places where the temperature can fall below 4C and I was concerned about multiple false alarms during the winter. When I said that a heat detector was installed in the kitchen (and the usual smoke detectors in the hall and first floor) and that would alert the occupants if a fire started in the kitchen, the reply was "the heat detector might not be working!" In other words, perhaps I and other landlords should double up on all the heat and smoke detectors!
The Council wasn't interested in the evidence about the manufacturer's guidelines or how many nights the temperatures were likely to cause false alarms and I had to threaten them with taking them to the 1st Tier Tribunal before they would see sense.
So Sandy, to answer your point about the licensing conditions, if your house is 2 storey and they are asking for a full fire alarm system, you and other landlords could take them to the 1st Tier Tribunal if you are convinced it is overkill after reading LACORS. It's a pain to do so but sometimes it becomes a matter of principle.