9:55 AM, 19th April 2016, About 7 years ago 5
I have quite a difficult tenant. Last week I received a call that the electrics in the property had gone off. Luckily I have British gas homecare so the tenants contacted them and an engineer attended the property and resolved the problem.
He left a note that there was damp in the kitchen area which had to be resolved otherwise the problem would recur. I have hired a damp specialist immediately who will deal with the problem this week
Subsequently the tenant says her television stopped working after the visit from the engineer.
She has tried to claim the TV from British gas but she claims they told her the landlord was liable as the damp had affected some wires and so she is claiming a new TV from me.
Please let me know your thoughts and what options are available to me. There is no proof that her TV stopped working after the engineer’s visit? What if it wasn’t working before? Also, all other electrical gadgets in the property are working fine and so how does she draw the relationship between damp and her TV going off? assuming her assertion is true?
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