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(“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
- Definitions and Interpretation
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- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at firstname.lastname@example.org, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
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- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
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- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
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- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- How Can You Access Your Data?
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- Contacting Us
11:34 AM, 20th June 2013, About 10 years ago
The confusion evidenced above and the fact that the Court of Appeal specifically declined to make a decision on the more normal circumstances where the first tenancy and SP tenancy both arose during the reign of Deposit Protection makes it admirably plain that clarification is needed. Note, 'clarification' rather than 'action'.
The relevant minister needs to decide what he wants this legislation to achieve, then to consider whether it does that, and if not, change it. What we, the DPS lobby and our MPs need to do is neither have a go at the judges nor propose instant changes to the legislation (which may have further unintended consequences) but to engage the government in acknowledging the mess and then sorting it out.
I shall be writing to my MP today to ask him to try to do just that.
12:34 PM, 20th June 2013, About 10 years ago
It is a strange anomaly that, strictly speaking, apparently you cannot give notice under a statutory periodic tenancy. Instead, you give notice that you do not want to renew it at the end of a specified period. It is for this reason that you cannot enforce notice for a date part way through a period and why, years ago when the Housing Act 1988 was young, there were cases where the notice given was not correct. If notice is not given you are renewing the contract for another period.
I have never known anything actually matter about this point or, before this ruling, anything that might matter. In fact, the point is so old I cannot remember where it first cropped up. However, until a few days ago I was happy to assume that a statutory periodic tenancy was a continuation of the original fixed period agreement. This just proves I know nothing.
However, I suggest we park this issue at the moment. It is only an esoteric extra point that arises from a more significant mess that has been created by the new doubt.
Michael Barnes makes the point that if you have complied with the scheme rules you might assume you are fine. However, it the scheme rules do not comply with the law, as it now seems they MAY not, that argument would not work. Instead, it gives you an avenue to complain to, which is why the scheme providers are currently acting like headless chickens, albeit behind the scenes.
I do not think using the custodial scheme necessarily provides any extra help. Paragraph 36 of the stated case says:
"Once the new statutory periodic tenancy had come into being after the commencement date, a tenant's deposit being already held, it would be necessary to consider whether and if so how the 2004 Act applied. As I have said already, it must have been the landlord's position, by then, that it held the sum of £606.66 as a deposit as security for the performance of the tenant's obligations, or for the discharge of any liability of the tenant, arising under or in connection with the new tenancy. That could only be the correct legal position if that sum of money was to be treated as having been paid pursuant to the tenant's obligation under the periodic tenancy to provide a deposit. That obligation only arose on the expiry of the fixed term tenancy, so the payment at the beginning of that fixed term cannot have given rise to the position which obtained once the fixed term had expired. Something must have happened in January 2008 which led to the result that the deposit was held in relation to the new tenancy. That something could have been either an actual (or, as Mr Bhose put it, physical) payment (but none took place in this instance) or something which amounted to payment. If there was an actual payment or something treated as a payment there must also have been a corresponding receipt."
It is not the rules of a particular scheme that specify the deposit belongs to the tenant. The legal ownership of the money does not alter if the money is held by the landlord, an agent or the protection scheme provider. Furthermore, the ruling states that money does not have to move for a deemed payment and receipt to have taken place.
13:11 PM, 20th June 2013, About 10 years ago
Off topic but I cannot let an error pass in case others believe it to be true.
Puzzler suggests that under a periodic tenancy a tenant does not have to give notice for the end of a period only. Now the agreement may say otherwise, in which case the term in the agreement may apply if it is not in conflict with the law. Similarly, the landlord and tenant may mutually agree an end date.
Otherwise, the tenant must give notice equal to at least a period of the tenancy and expiring at the end of the period of the tenancy.
You might want to read Hill & Redman's Law of Landlord & Tenant, Vol 1 A 8127 and/or page 206 of volume 3 of Megarry & Fancourt on the Rent Acts.
13:31 PM, 20th June 2013, About 10 years ago
@mark Alexander: 5(3)(a) defines when a SP comes into effect.
@Robert M: Oh well, then I MAY be back in the doo-doo.
13:41 PM, 20th June 2013, About 10 years ago
FROM NATIONAL LANDLORDS ASSOCIATION 20.6.13
Superstrike Ltd vs. Marino Rodrigues – A call for calm and greater clarity
On 14 June 2013 Lord Justice Lloyd delivered his judgement on an appeal from the Wandsworth County Court in the case of Superstrike Ltd vs Marino Rodrigues. Since its publication there has been a lot of discussion on the online property forums and at local NLA meetings about the potential impact that this judgement may have on landlords.
Unfortunately, much of this commentary has not fully understood the facts of the case or the way in which a judge constructs an appeal judgement. There is a distinct need for calm and greater clarity about this case. To this end, the NLA has been in discussion with legal professionals and the officials responsible for tenancy deposit protection (TDP) legislation within the Department for Communities and Local Government (DCLG).
It is important to understand that appeal judges only consider the case presented to them, not a similar set of circumstances, or a variation on a theme. The precedent they set is therefore only applicable to cases subject to the same set of circumstances. This fact is crucial in this instance as the case of Superstrike Ltd vs Rodrigues is not representative of all landlords or private tenancies.
The specifics are as follows:
- The tenancy (an AST) began in January 2007, before the 6 April introduction of TDP
- The tenancy persisted, on a statutory period basis, without renewal or changes from January 2008
- No deposit was ever protected in relation to this tenancy, as it was received prior to this becoming a requirement
- A Section 21 notice was served in June 2011 to end the periodic tenancy
The Judgement concludes:
- That a statutory periodic tenancy is a new and distinct tenancy, not a continuation of the tenant’s previous status.
- The legal position was that the deposit held by the landlord at the end of the fixed term was deemed to have been received in relation to the periodic tenancy in January 2008
- As it was received in January 2008, after the introduction of TDP, it should have been protected.
- As the landlord did not comply with Section 213 of the Housing Act 2004, they did not have the right to serve a Section 21. This rules the Section 21 invalid.
What it DOES NOT conclude:
- The ruling does not apply to any deposits taken after 6 April 2007. i.e. it does not introduce a requirement to re-protect deposits held lawfully in accordance with a TDP scheme’s rules when a tenancy becomes periodic.
- The ruling does not look into financial sanctions; this case only focused on whether the landlord’s Section 21 notice was valid.
- The ruling does not look into the need to provide prescribed information .
What does all of this mean?
- If you have any tenancies which began pre-6 April 2007 and became periodic after 6 April 2007, for which you hold a deposit which was not protected, you may not be able to issue a Section 21 notice.
- If you do not have any tenancies which match this description, this judgement should have no impact on you whatsoever. Depending on the TDP scheme used, you may receive correspondence in the near future asking you to confirm the status of tenancies for which the fixed term has ended but a request to unprotect the deposit has not been received.
- Likewise, in the future you may be asked to let the scheme provider know when tenancies become periodic.
If I have pre-2007 tenancies like this, what should I do?
There is no simple answer to that question. Due to the nature of appeals, only the exact circumstances of the particular case in question are examined. The two ways to mitigate the risk of being caught out by this precedent are:
(1) Return the deposit. This should remove the risk of a future Section 21 being deemed invalid and is implied by the judgement. However, Justice Lloyd deliberately reserves judgement on this matter.
(2) Protect the deposit. Likewise this should show intention to comply with the law and remove the risk. However, given the recent amendment to Section 215 of the Housing Act 2004, this may not be sufficient to avoid sanctions. Only a further legal case could determine this.
There is a third option available to landlords affected, which is not intended to mitigate risk and may not be advisable, but could be a valid course none the less, and that is:
‘wait and see’
It is entirely possible that this case will be taken to the Supreme Court, which could overturn the judgement. The NLA is keen to speak to the landlord in this case and is seeking legal advice to determine what options may be available to challenge the decision.
Furthermore, we are keen to impress upon ministers at DCLG that it has a responsibility to regain control over this legislation and should act swiftly to amend the Housing Act 2004 to remove this uncertainty – in the same way it did in 2011 following the Tiensia case.
We will provide regular updates on this matter as soon as more information is available.
18:24 PM, 20th June 2013, About 10 years ago
Total confusion, this is why i don't request a deposit from my tenants. Much less hastle than chasing around with all the legal jargon associated with deposit schemes. Even th courts don't even seem to know what they are doing.
18:57 PM, 20th June 2013, About 10 years ago
Mary. Can I add my thanks for the clarity you have brought to this issue. I thought all hell had broken loose when Mark posted this. I sent it to my letting agent and he told me that you could not get through to a property lawyer that morning as they were all panicking. I think that lots of landlords and letting agents are being panicked into not taking deposits (which is a bit worrying) and I am sending your post around to everyone I can think of. My thanks.
Mark Alexander - Founder of Property118
19:43 PM, 20th June 2013, About 10 years ago
I concur with Annette, thank you Mary and the National Landlords Association for being the first of the recognised landlord bodies to issue such a statement.
9:23 AM, 21st June 2013, About 10 years ago
The Statutory Periodic Tenancy issue was the hot topic at last Tuesday's NLA meeting in Guildford. Although the consensus was that further clarification was urgently needed, a local solicitor was of the opinoin we should all get a notice sent to our holding over tenants pointing out that a new tenancy had been created by default and stating that the depoisit remained protected by the same organisation that it was originaly covered by, request an acknowledgement to the notice. My opinion is that most of my tenants will not understand what the hell it is all about but I think the danger is that one might be a barrack room lawyer who sees the oportunity to get a huge payout and if successful all the others might follow suit. There for I am doing nothing except waiting for more clarification to emerge. I suspect that if common sense doe's not prevail us landlords will at a stroke solve the housing shortage by all serving section 21 notices and putting our property on the market.
9:39 AM, 21st June 2013, About 10 years ago
The NLA are to be congratulated for being the first of the officially recognised bodies representing landlords to issue such a statement.
There will of course by cynics who say they needed to do this to protect their 'cash cow' My Deposits. If landlords and letting agents consider alternative insurance based models and give up on taking deposits altogether that could be devastating for the My deposits business model.