9:36 AM, 18th January 2023, About 8 months ago 14
Hello, Not sure if anyone can advise, but I have a long standing good tenant who has complained about the new neighbour in the flat upstairs (shouting/fighting/baby crying at all sorts of hours including midnight and beyond).
This has been going on for a few months, my tenant and her husband are shift workers so its affecting their sleep.
Freeholder’s agent says that its against the lease to have a nuisance neighbour and have informed the above flat leaseholder (their landlady) but she’s not doing anything about it. My tenant in fact called the police last week, they did come round but also didn’t do much.
Now my tenant is threatening to leave and I don’t want that.
Called the NRLA helpline but someone absolutely useless, didn’t sound interested, said I’m on my own and can’t do anything about it!
Is this right? I cannot do anything about it??
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