9:01 AM, 31st December 2018, About 4 years ago 7
It will be much appreciated if some of the intelligent minds on this could assist. Summary of facts;
My landlord obtained a residential mortgage which enabled him to purchase an apartment with a 250 year lease;
They handed over the property to a lettings agents and vacated it in a rush;
Bailiffs were chasing landlords girlfriend so she went to live with friends and landlord left for home being Switzerland;
We were told apartment was free of repair, new (built 2015), fully furnished, and free from pest;
We paid 18 months rent in advance including deposit etc;
Landlord’s girlfriend used apartment as her forwarding address for 6 months in order to evade bailiffs and we had several visits from them;
She continually harassed us for her mail, we requested she provide forwarding address, she in response didn’t advocate any repairs;
We inherited moths and carpet moths which damaged our belongings – refused to do anything about them until 21 months into the tenancy;
We had 12 month agreed break clause (I have proof) but had an ambiguous clause in the tenancy and failed to include it’s particulars;
We wanted to vacate, but lettings agent refused to refund the extra monies and threatened us with another ambiguous clause of penalising us a further 17%, keeping the deposit, and charging us for all the marketing cost;
My wife suffers from depression, anxiety, and posttraumatic stress disorder and living here just ruined her mental and physical health;
Lettings agents and landlord failed to inform us of all the issues with the apartment and that the development was still undergoing continual remedial work. Failed to issue prescribed information to all parties concerned as my employer paid rent plus deposit. Deposit was protected and prescribed information was only sent out to my wife which failed to include 3rd party.
Misleading, misinformation, and misrepresentation just rolled off their tongues.
Any assistance would be great appreciated.