Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.property118.com
(“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
||means an account required to access and/or use certain areas and features of Our Site;
||means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below;
||means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;
||means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and
||Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at email@example.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at firstname.lastname@example.org, or using the contact details below in section 14.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
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- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
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- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
10:24 AM, 10th February 2017, About 6 years ago
I wouldn't trust a word this chinless wonder speaks. He's the Housing Minister who said attacking letting agent's fees would be counter productive. Hammond completely ignored him a few weeks later in the budget.
10:49 AM, 10th February 2017, About 6 years ago
The key reason this will fail is that tenants do not want to make a 3 year commitment to a tenancy in my experience. We offer 12 months to anyone who passes referencing and we've never once had a tenant sign up for more than six months.
Let's face it, no landlord wants a void period. If a tenant is paying their rent and abiding by their tenancy agreement it's unlikely they'd be evicted, it goes against good business sense.
11:49 AM, 10th February 2017, About 6 years ago
Reply to the comment left by "Kate Mellor" at "10/02/2017 - 10:49":
I think the proposal is for a 3 year commitment from the landlord but with only 1 month notice from the tenant.
In his last paragraph, Barwell seems to understand the obvious consequences if this were imposed on private landlords.
Could be good news for private landlords. Once the corporates find out how useless section 8 is for evicting non paying ASB tenants, they might force through an eviction process fit for purpose.
15:52 PM, 10th February 2017, About 6 years ago
Reply to the comment left by "Monty Bodkin" at "10/02/2017 - 11:49":
Ah! Thank you. Might have known all the commitment was to come from the landlord!! Glad we aren't going to be subjected to this nonsense just yet. Your comment did make me smile though regarding the eviction process...
10:00 AM, 11th February 2017, About 6 years ago
Kate, sorry have to disagree with you here; in the last 15 years I'd say 90% of my tennats have all signed up for a minimum of 18 months but mainly I've done 3 & 5 year agreements.
11:53 AM, 11th February 2017, About 6 years ago
I emailed Gavin Barwell yesterday with an alternative view of private sector landlords and pointed out the real consequences of shutting us all down which is essentially what the government are attempting to do and I got this response:
"What I said was not intended as an attack on landlords, simply a statement of fact. The most common cause of homelessness today is losing a private sector tenancy. That doesn’t mean the landlord is to blame. It may be the tenant has got into rent arrears or behaved anti-socially or it may be that the landlord wants to redevelop or sell the property or it may be a ‘revenge’ eviction after the tenant has complained about the property. In other words, sometimes it may be the tenant’s fault, sometimes it may be the landlord’s fault and sometimes it may be no-one’s fault. That’s not the point I was trying to make. My intention was to illustrate that more and more people are finding that when they lose a tenancy they can’t find anywhere else to live. This - as I said on Newsnight - is the the fault of governments over the last 30 or 40 years for not building enough homes. I don’t know who has prompted you to send this email (I have received hundreds of similar ones so it is clearly an organised campaign) but you might go back to them and suggest they be a little less thin-skinned."
Give him his due, he replied swiftly and sent a personal(ish) email rather than a bog standard auto-reply which is more than my own MP has done.
I will now endeavour to do as I'm told and thicken my skin, as I watch all of my hard work in building up a business, disappear one tax change at a time. Then I can watch the government fritter that money away on a Buckingham Palace refurb, while my very vulnerable ex-tenants sit in 'temporary' accommodation for the next nine years waiting for their thrown together Chinese cardboard box of a new home to appear on a piece of derelict bog land somewhere miles away from any form of structured society or career opportunity.
But that's OK, at least it levelled the playing field and all of those frustrated first time buyers are sorted, aren't they?
12:54 PM, 11th February 2017, About 6 years ago
Reply to the comment left by "Pamela Potter" at "11/02/2017 - 11:53":
Well done Pamela for getting a response.
What did you say in your email to him?
13:30 PM, 11th February 2017, About 6 years ago
Thank you Pamela.
Can I add another reason for the increase in homelessness, which can't be blamed on anyone else than the Tories: Universal Credit. I see Barwell din't mention it.
I have two tenants being moved onto UC. The LA is quick to cut housing allowance from what they were on before, but one has been waiting now over 3 months for the housing element to be worked out (the other has only (!) been waiting 8 weeks.) They are great tenants and I know they'll get the money at some point and pay, but were I in need of the money I would have no alternative.and they would be homeless soon.
This is entirely the fault of the Tories and the dreadful Ian Duncan Smith. UC is a shambles and as it's rolled out more and more the problems are getting worse.
13:36 PM, 11th February 2017, About 6 years ago
Reply to the comment left by "Monty Bodkin" at "11/02/2017 - 12:54":
Here is my email Monty:
Dear Mr Barwell
In order to assist you in your quest to do the right thing for the housing sector I feel that I need to correct a couple of misconceptions you seem to have about the Private Rental Sector:
1. There are more tenant evictions conducted by Housing Associations than Private Sector Landlords
2. Most tenancies in the private sector are ended by the tenants.
3. If a tenant is evicted by a private sector landlord it will, in the majority of cases, be because of rent arrears or unacceptable behaviour, or damage to property (regardless it will still cost the landlord probably a whole year's profit to get said tenant removed).
I am a private sector landlord and am currently in the process of selling the vast majority of my houses. Despite the perception of greedy landlords, like many private sector landlords, I do not charge enough in rent to be able to absorb the impending changes to the tax system. I do not need to wait four years when Section 24 is fully implemented for my portfolio to become financially impossible for me. It will be impossible for me in April 2017.
As the majority of my tenants are vulnerable adults with mental health issues, disabilities or on low incomes with tax credit support, single parents, etc. it would cause them no end of anxiety to try to find the increased rents I would need to charge. So I just can't do it. Absolutely none of them are in a position to buy their own homes now or in the future and will always need to rely on the council for their housing. So even if the government's argument that they are making life easier for the first time buyer (they aren't) nobody is even acknowledging the impact on the more vulnerable in society.
So, like many many private sector landlords (the Government's 1 in 5 figure is pure fantasy) I am selling and handing my lovely tenants back to the Council Housing Department where, I have no doubt, they will be put, at great expense to the tax payer, into 'temporary' accommodation until something better comes along. I have checked with Gosport Council and there is currently a 9 year waiting list for 'something better'. I have also been offered £1,000 incentive to take on more housing benefit tenants such is the reliance of the local housing department on the private rental sector to fill the gap in their housing needs.
George Osborne devolved power over housing budgets to Local Authorities at the same time as he proposed Section 24. I see this as nothing more than self preservation and an acknowledgment of the need to distance himself from the guaranteed housing chaos this is going to cause amongst the more vulnerable in our society. Please look into the effects of Section 24 in Ireland when it was implemented there in 2009 (in Ireland it wasn't done retrospectively either).
Please do not think this is an easy option for me financially either. It is no straightforward task removing council tenants. The council will advise all tenants to stay put until Section 21 is served and then until the bailiffs arrive which can take months and months at great cost to the landlord. So I am not anticipating making anything other than a loss from all of this.
In 2015 a cross party House of Lords Economic Affairs Committee concluded that a minimum of 300,000 was needed in England alone to meet the current housing crisis. The Government White paper has set a target of 250,000, already a shortfall. And things are only going to get worse as more private sector landlords sell off their properties.
So please make sure that you are not espousing an informed view that will eventually come back and bite you on the backside Mr Barwell because, once the chaos begins, I can assure you there will be a significant number of ex-private sector landlords more than happy to point out the strong (yet uninformed) position you and many other politicians are taking on this.
Thank you for your time."
13:38 PM, 11th February 2017, About 6 years ago
Reply to the comment left by "Colin Marshall" at "11/02/2017 - 10:00":
in the last 15 years I’d say 90% of my tennats have all signed up for a minimum of 18 months but mainly I’ve done 3 & 5 year agreements.
That is an interesting first post on the forum and at odds with most real world private landlords.
Were the agreements signed as a deed?
How do you evict non paying or anti social tennats?
I have had many 5 year + tenants and not one of them have wanted to sign up for more than 6 months/ 1 year*.
The majority of tenants don't want 3 year tenancies, why should they pay for the minority who do? At least Gavin Barwell seems to understand this.
(*The 1 year fixed tenancies were students and workers on fixed term contracts.)