Shelter’s Income and expenditure figures highlighted13:57 PM, 4th February 2019
About 2 weeks ago 35
I used a letting agent who had 1 years fees up front for finding a tenant. Upon the request from the tenant and myself, we both now want to use a different agent who also looks after my other properties. So far so good. The original agent now wants to charge me a fee of £450 as compensation for fees he won’t collect this year because the tenant isn’t leaving the property, we are just changing over the management.
I think this is unfair – I’ve been charged 10% upfront for a whole year and he’s done nothing for it except find a tenant. As I am local to the property, any little problems have been dealt with direct between myself and the tenant and we’ve not involved the letting agent, as I am sure they would have charged me extra.
Now they don’t want to transfer the deposit to my new agent, who has already collected this months rent etc. as per the new tenancy agreement which started last month.
According to my agent this does sometime happen. Landlords should be able to renew tenancy contracts when they are due for renewal with a new agent without the tenant having to leave the property and without the landlord having to pay a penalty.
Has this happened to anyone else? I was happy to use the original agent, but they are not in the local area and it suits me better to have all my properties with just the one agent.
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