Shelter’s Income and expenditure figures highlighted13:57 PM, 4th February 2019
About 3 weeks ago 35
We have recently had a BTL unit suffer severe water damage from an incorrectly installed toilet filling valve, which was cross threaded so over time it was inevitable it was going to leak, and the soldered joints in the brass piping in the bathroom walls had separated as they were not fully fluxed when first installed.
During the past 5 years we have owned the apartment (it was bought brand new and off plan) the leaks from these construction flaws pooled in the walling and, the subsequent complete separation of the brass water pipes led to a minor flood beneath the bedroom floors from the bathroom. Photos from the plumber clearly show the massive mould that built up over time behind the walls and box which encloses the valve and brass water piping.
The cost of pulling apart the bathroom walls to effect the necessary plumbing corrections and the replacement of wooden floors and carpeting, let alone the plumber’s bill is all for my account according to the insurance company, who manage the development, as the matter is an internal one.
They are totally disinterested in the fact that the damage originated from initial shoddy building work and would not have been noticed as the pipework and valve are hidden from view behind the bathroom walls.
Could anyone advise me on a way forward with regards to a construction flaw and my status re claiming against building insurance or the developer.
Please be aware that I am not a UK resident and reside in South Africa.
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