9:09 AM, 1st June 2021, About 3 weeks ago 6
Hey 118ers, My roof decided to unzip and drip through into one of the bedrooms which has caused quite severe damage to the roof, ceiling and flooded the boiler causing it to become faulty.
The tenants phoned me straight away, and they did their best to save the carpets and their own belongings but unfortunately could not save the boiler. I said fair enough, it has been very bad weather, and it happens, so I called around 18 roofers and luckily a roofer was available, came out and told me the problem AND I had to change the new boiler at heavy expense.
The problem was not 1 day old when the tenant asked me “what about compensation?”
At first, I was taken back a little because it’s a leak, these things happen and above everything, this is not a fault. Am I being unreasonable to turn down her compensation request?
Especially as this is no fault, and I’ve spent £££££’s sorting out the roof and fitting a brand-new boiler?
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