15:06 PM, 29th July 2013, About 9 years ago 19
I have a house fully managed since 2006 through what is probably the largest agent operating in the UK.
I have not been at all impressed over these years but now I am really disappointed.
On my last visit to the property I found that there has been an extension which looks more like a shed attached to the rear of the next door house and between what was an existing masonry/normal extension and the dividing garden fence.
Apart from the fact that it is ugly, it also is visible from within my property and blocks the light and sky which before could be seen as you sat at the dinning table.
I am annoyed that the agency never informed me of this although it does not surprise me as in the past the service has left a lot to be desired.
In the last couple of years I have had a good tenant who looks after the home as her own and together we circumnavigate the agencies shortcomings.
My question is, do I have a right to complain?
Should the agency have alerted me about this unsightly extension?
It will affect future prospective tenants or buyers.
I am considering selling and are now more worried about this than ever.
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