11:10 AM, 30th June 2014, About 9 years ago 7
I would like to learn what to do when a property has been rented out whereby the keeping of clean carpets and relatively free of stains are of paramount importance and the tenants were informed of this.
We lived in the property for two years and were very careful to maintain the carpets in a good condition – the carpet is of a light colour. The property has been rented out and the tenants have had the carpet cleaned but there is a massive stain in the middle of the room which is so noticeable and seemingly cannot be easily removed – maybe because the spill was not dealt with immediately and therefore left to settle.
Is this classed as general wear and tear or is the tenant responsible? I would be very interested with some help as I want to be fair with the tenants but also do not want to compromise our side either.
Thanks in advance for putting some light on the matter.