Shelter’s Income and expenditure figures highlighted13:57 PM, 4th February 2019
About 2 weeks ago 35
My tenant is facing eviction due to rent arrears and has reported a break in. I’m seeking your advice to what may seem an obvious answer. She apparently was away on holiday and phoned the letting agents to advise that her ex boyfriend drove past the house and informed her that the house had been broken into. The front door had been boarded up in her absence as the police had been called out to secure the house by the next door neighbour.
I’ve been given a crime number and the police have stated that as the tenant is a vulnerable single mother the door needs replacing. There are 2 front doors, but only one is damaged. Anyway whilst I have no problem replacing the front door that’s damaged, I am concerned about giving her new keys as she’s facing eviction, with a court date of May. The other front door is perfectly accessible from the outside but doesn’t have the same 5 lever locking system and never has.
I intended to put new locks on the main door anyway once she vacated but don’t want to have to do it again when she goes. Am I legally obliged to provide her with keys to the new front door as its not as though she can’t access the house.
Had she not been facing eviction and the door needed replacing then yes of course I’d be happy to provide keys.
Any advice appreciated and many thanks in advance.
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