10:27 AM, 20th November 2023, About 2 weeks ago 16
Hi All, I wondered if anyone has experience of this or some advice please.
Through the letting agent I gave notice in July for the termination of the AST, they were due to vacate on the 18th Oct 2023.
The letting agent is fully managing the house, and has provided most of the documents we need to seek procession, however, when it comes to the Gas certificates, they cannot provide proof as they were posted to the tenant.
They, the agent, has been requested to sign a Certificate of Service in civil cases: Form N215 which they seem to be avoiding. They said they can issue all the GAS certificates now and I should be alright.
I have told them I have already issued a section 21 in July.
This is stressing me out, it is bad enough the tenant is not moving out, but the agent is delaying and causing more pain – suffice to say this is part of national company.
I am not sure what to do next or what my options are. I would be grateful for some help please.
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