11:38 AM, 11th May 2022, About 2 weeks ago 8
Shelter claims Landlords and letting agents have got away with cutting corners for far too long and have released a satirical video with an agent played by comedian Rory Marshall (see video below)
However, Propertymark CEO, Nathan Emerson, responded: “Shelter’s newest attack on letting agents is appalling. Their war on the private rented sector is one of the main reasons why tenants are now faced with very little choice, which is nonsensical given it is the country’s second largest tenure and they want to end homelessness.
“Shelter also wishes to enhance standards in the sector, but 83% of tenants state they are satisfied with their properties and recent ONS figures show that investment in repairs and maintenance to private accommodation has seen all time highs over the past 18 months. This is in stark contrast to the social sector which has seen investment in repairs and maintenance at the lowest levels since records began over the last two years. The private rented sector is regularly called upon to support the social housing sector, yet its value is being overlooked, undervalued and now ridiculed.
“Thousands of agents take pride in their work, are passionate about providing a good service and go above and beyond for tenants. Shelter’s narrow-minded attack undermines those professionals who work hard for their landlords and tenants. If Shelter truly wanted to ‘fix’ the ‘broken rented system’ they would engage with the sector to understand how to recognise good agents whilst removing the minority of bad ones. If Shelter supported us in our calls for the Regulation of Property Agents the sector may get some workable, tangible results.
“Letting agents want to see rogue agents that bring them into disrepute removed, Shelter want to see rogue agents removed. We have common goals to see a high standard sector, but that goal will not be realised in a childish war.”
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