9:54 AM, 16th November 2020, About 3 years ago 6
Anyone else having problems with Rent Smart Wales? On 23/10/2020 I received a reminder from them to re-register as my registration expired on 04/12/2020.
I went online on 26/10//2020 and re-registered and paid my fee of £36 and duly received receipts for payment. Yesterday, Friday 13th I received a very nasty threatening email from them advising that they were proposing to revoke my registration on 04/12/2020 as I had not renewed.
They then go on to say that I will no longer be allowed to let property in Wales after this date. So what am I supposed to do with all the tenants I cannot evict? I have of course responded with proof of my renewal and now await their reply.
Any advice here? Should I re-register again and pay twice to protect my registration, that is if it does not fail again, or risk losing my registration while arguing about it?