Poor letting agency but no signed contractMake Text Bigger
Within the last month I became a landlord for the first time. I’ve had little or no communication from the letting agency since a verbal agreement to put the property with them and had to chase them for the move in date for the tenants. Their communication is terrible and has resulted in crossed words already because the property wasn’t left as they or the tenant wanted, but I had no guidance from them around this at all.
Anyway, I have just received a statement which details a whole load of fees which I knew nothing about; ‘registration fee’ and a few others.
My question is this; can I ditch the letting agency and keep the tenant?
I don’t have a contract with them because they sent it to me after the tenant moved in and I haven’t signed it yet.
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