Oven Saga?

Oven Saga?

15:12 PM, 17th November 2021, About 2 weeks ago 21

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The existing oven in a rental property in Norwich had to be replaced. Got the measurements from the tenants and ordered a new one, paid for the existing one to be disposed of and paid for the new one to be installed.

When the old one was removed from the space under the gas hob and the delivery guys tried to put the new one in, they found there was a gas pipe behind, so they could not push the new one in to align it in line with the units. They said it was not safe.

They, therefore, took away the new one saying it would not be safe to install it because of the gas pipe and also took away the old one.

They have tried 2 other ovens which did not fit and took them away.

The letting agent got one of their contractors to have a look, and he said the only solution is to cap the gas pipe and remove the gas hob and install a new electric hob and oven. He also says that he needed an oven there to know what gap/space they have got to work on.

Surely any skilled person should be able to work this out by measuring the gap and also looking at the measurement of the replacement oven/hob which will fit that space?

This has been going on for over a month and the tenants are not happy, says the letting agent, and requires it to be fixed asap. They have full management responsibility, which is lacking.

Can anyone please recommend a company which can solve this problem and instal an appropriate oven or remove the existing gas hob and fit both?

If an electric one is to be fitted, then the appropriate wiring may be necessary.

Many thanks.

Pran



Comments

by Property Gal

13:36 PM, 19th November 2021, About 2 weeks ago

Just move pipe and install cheap ordinary oven as I did. I would chuck your advisor!

by Mike

14:40 PM, 19th November 2021, About 2 weeks ago

Reply to the comment left by Lali Jayasooriya at 19/11/2021 - 13:05
£800 for an oven..........I would not spend more than £400 for an oven even for my own home, for tenants who never bother cleaning the inside I would spend no more than about £200 to £300 for an oven, the gas pipe can be easily moved by a competent gas installer for about £100 to £150 at the max.

by Puzzler

9:01 AM, 20th November 2021, About 2 weeks ago

Do you have a local company that supplies appliances, or even a chain such as Currys. Go in and ask them.

by Ararat

15:13 PM, 20th November 2021, About 2 weeks ago

electric hob will not run off supply that is only rated for the gas hob ignition!
common problem, i was Gas Safe and NICEIC so often had to re-route gas to fit oven. problem was that landlords would not believe it when i sent invoice. but actually cheaper to sort out in one visit, than go to hassle of getting new oven swapped for another. problem with buying ovens is that often the detail of whether they have the step in the housing in the back is missing from even internet sites. you dont know until you unpack it!

by Girish mehta

15:45 PM, 20th November 2021, About 2 weeks ago

Get a decent gas safe engineer, simple job to reroute pipe work. Get the oven that will fit in space and get gas engineer to reroute pipe. The installation company won’t touch it as the delivery people are paid on fixed price and have limited knowledge and time to do the job
Job like this could take couple of hours or more. Which they don’t have time for, it is easier for them to take the unit back and let the retailer Dort out the issues. It is just passing the buck and the red tape to do the job

Quick solution get gas safe engineer to buy and fit the oven may cost you little extra but the job get done

Landlords and ex gas engineer

by Claire Smith

16:39 PM, 20th November 2021, About 2 weeks ago

AO have electric ovens under £150 and induction hobs from £169. I would probably also buy induction suitable pans as the tenants have put up with this for so long. You will save each year on the gas check as there is one less appliance, and the induction hobs stay clean as well as being safer. Under £400 not the £800 that you think.

by Mervin SX

12:30 PM, 22nd November 2021, About 2 weeks ago

Hi Lali,
It is sad to see you and your tenants are in such a bad situation. Your managing agents should have resolved this matter for you, without much hassle and using the most cost efficient options (many described above).
I am in Norwich and I will be able to help - would you like to drop me an email at property.management@xavi.co.uk?
Regards,
Mervin

by Lali Jayasooriya

14:55 PM, 22nd November 2021, About A week ago

Reply to the comment left by Mervin SX at 22/11/2021 - 12:30
Hi Mervin any help would be greatly appreciated.I have sent you a reply and hope you will be able to help in resolving this nightmare.

Many thanks
Lali

by Lali Jayasooriya

15:37 PM, 22nd November 2021, About A week ago

Reply to the comment left by Girish mehta at 20/11/2021 - 15:45
I have tried to contact Gas Safe engineers given to me by the website but having left numerous messages still waiting to be contacted. The comments that it is a simple job has become a nightmare for me.

by Mervin SX

15:42 PM, 22nd November 2021, About A week ago

Hi Lali,

I haven't seen an email from you. Could you please check if you have sent it to the correct email address?

Regards,
Mervin


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