My battle with Rosinca formerly Mortgage Express?

My battle with Rosinca formerly Mortgage Express?

11:01 AM, 26th April 2021, About 2 years ago 18

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I’m about to start a battle with Rosinca Mortgages. Today I woke up and opened a letter from Rosinca, and  I am incandescent because they’re threatening to repossess me. My calm response to my distressed daughter was “Sweetie – let them bring it on”.

I am the Chief Executive of Lovedesh® and usually, I’m busy fighting to protect the interests of garment workers in the fashion supply chain, who are treated as modern-day slaves.

Why should we innocent customers suffer? As far as I am concerned if they can bail out the banks – they can bail out us victims.

There was also no consultation and I don’t recall signing a contract that said that Mortgage Express could actually move me over to another organisation without my permission and express consent. So I will battle them. As am sick of it.

I took out my B2L in 2005. Key was to consolidate my two mortgages (the other was a residential mortgage) as a single mother.

After the bailout I was shocked to discover that I lost my right to actually swap my buy to let to a residential mortgage.

Well these debt book vultures as I call them – picked the wrong person to fight. Rosinca (sorry Topaz) bought the B&B Mortgage Express mortgage book so cheap, yet they’ve not given us customers any concessions.

Under the Unfair Contract Terms Act as well as possessing an invisible disability as a victim of crime – hence the Equalities Act comes into play – I am going to fight them.

What I now want is a financial forensic timeline of how we all came to be owned by Topaz Finance Ltd – trading as Rosinca – owned by Computershare

1. Two amazing men fighting Mortgage Express (now called Rosinca).
Can anyone help me trace them?

2. The number of complaints submitted to Rosinca.

3. Topaz is owned by Computershare. Some say they are greedy, run by a bunch of accountants I believe some of whom live in USA.

Here is what I found. At this link in their parent company Computershare’s website.

“Topaz Finance Limited (Topaz) is an FCA regulated mortgage lender based in the UK that has been operating since 2006. Topaz looks after the mortgages of over 100,000 customers under a range of different trading names – see the complaints publication report below for more details.

“Topaz is owned by the Computershare group – a global leader in financial services administration, providing a wide range of financial and governance solutions. In the UK alone, Computershare manages over £52bn of mortgage assets on behalf of 30+ clients.

“Topaz is committed to providing a high standard of service for all our mortgage customers. However, we recognise that things sometimes go wrong and when they do we want our customers to tell us so we can put things right as soon as possible. We have full complaints procedures in place for each subsidiary brand/trading name, with complaints information provided on our customer-facing websites where appropriate.”


Given this pandemic, it is time property owners stood up. Many of us are purchased properties as pensions. But we were screwed over by successive governments and while everyone else danced and binged – we have been left holding empty purses, with human hooves trampling all over our financial wellbeing.

I’m looking for anyone else who I can perhaps help.

I’m also going to set up a Facebook forum for us, and if necessary at some point we will consider a class action. As together perhaps we can fund a legal firm to represent us? Let me know what you think. Whether or not I get anyone is irrelevant – I fight alone as my Dad taught me from the age of 6 how to fight back when I see dodgy goings-on.


Yasmin Choudhury

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Mark Alexander - Founder of Property118

13:50 PM, 26th April 2021, About 2 years ago

Hi Yasmin

I am interested to understand the basis on which the repossession case is based?

I get the impression that it might be due to you being in breach of mortgage conditions, i.e. living in a property which the is subject to a buy-to-let mortgage where T&C's specifically prohibit use as a personal residence. If that is the case, then I wish you all the best if you do decide to go to battle, but I think your time and money may well be better spent trying to remortgage the property onto a residential mortgage.


17:33 PM, 26th April 2021, About 2 years ago

You have a second option, you could always sell and clear the mortgage debt, buy somewhere cheaper or rent somewhere!

The government are doing there utmost to create a frenzied sellers market at the moment.


17:46 PM, 26th April 2021, About 2 years ago

Agree with the comment above. Also agree that Topaz are sharks. I have several mortgages with them now, ex B & B, UKAR.
Just as I was about to exchange on a property sale and redeem the mortgage with them they deliberately downgraded the OMV’s of the others to put me in a “technical” breach of mortgage conditions to do with loan to value ratios, and threatened me with redemption refusal of the loan/ property in question, and exercising thier “right to consolidate” and force the sale/repossession of all of them, unless I paid £24,000 for them to allocate without reference to me to whichever mortgage’s they wanted. I paid it, which ruined my plans financially for the portfolio for 18 months. The money had been allocated for essential maintenance. The mortgages were discounted base rate trackers so cheap as chips and my credit/mortgage record AAA+. Since then I have sold and/or remortgaged elsewhere at greater cost just to spread the risk, and of course the values have gone up!
They bought the UKAR loan book sooo cheaply they can repossess, distress/fire sale the assets and still make bundles.
NOT to be trusted!

Abu Naim Abdullah

19:11 PM, 26th April 2021, About 2 years ago

Hi, we had a mortgage express btl loan which is transferred to Rosnica. We had a fixed term so still have few years to run. However, please keep me in the loop.
My email address is
A Abdullah


20:41 PM, 26th April 2021, About 2 years ago

"I don’t recall signing a contract that said that Mortgage Express could actually move me over to another organisation without my permission and express consent"
Standard in any loan offer.
How does the UCTA apply exactly? and Equalities Act?


21:50 PM, 26th April 2021, About 2 years ago

Bewary they want a fight that they know they can win. I carefully employed a professional broker and their recommended conveyancers to roll into a new buy to let as the mortgage term was almost up June 2021. I got the quotes about five months ago giving myself room for safety.
I strongly suggest remortgaging getting professionals to do it( yes it will cost more but it will happen vs losing the house and all the costs they will heap up on it. )
It went smoothly for me but if you are breaking their conditions fix it as repossession and resale are brutal valuations. That scottish bank valued the house at fire sale and sold it to themselves whilst chucking on all the costs of law and viewing and penalty’s intending you to lose further money and be unable to escape from the jaws closing tight.
Fight after the remortgage Gavin FL Palmer


3:14 AM, 27th April 2021, About 2 years ago

Haven't got a clue what he's on about.

Nick Price

14:42 PM, 1st May 2021, About 2 years ago

Could the opening poster explain on what grounds they have found her in breach on her mortgage obligations. Why didn't she simply remortgage to a residential mortgage if she moved into the rental property (if that is the issue). Can she not remortgage now?


16:09 PM, 1st May 2021, About 2 years ago

May be affordability criteria which are much more stringent than B2L as they are regulated and the fact that it would probably need to be repayment and so more expensive


16:09 PM, 2nd May 2021, About 2 years ago

I have a B2L mortgage with Rosinca and haven't had any issues with them at all. I've had the house since 2007 (originally Mortgage Express). I have around 18 months left on the term and they've been very helpful throughout.

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