Multiple internet accounts in an HMO?

Multiple internet accounts in an HMO?

8:34 AM, 24th February 2016, About 8 years ago 6

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I have a HMO that I provide the internet for.internet

I have a tenant who wants to take out her own separate internet bundle with TV etc.

Can anyone see any problems with this?

Many thanks


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15:14 PM, 24th February 2016, About 8 years ago

None that I can think of as long as the tenant takes it out in her name. Slight concern would be she takes internet tv contract for 1 year but leaves property before then.


19:00 PM, 24th February 2016, About 8 years ago

I can think of a few problems, mainly who provides the Internet service , are they expecting o use existing telephone line that is intended for your other tenants?

So she will need a new telephone line for the internet, that also means there will be another line connection being made to the property, drilling new holes, and running BT line inside, and if it is with Sky, they will want to use both sky dish as well as line connection, more wiring = more your property gets screwed up with staples and so on wires running along the skirting boards, over the door frames etc etc. And also remind her to get her own TV license, and that you will not allow her to use your premises to watch unlicensed TV.

S Hays

8:24 AM, 25th February 2016, About 8 years ago

Thanks for your comments. As I've had no end of problems with internet connection in the past, I am also worried about the service deteriorating for the others.


14:21 PM, 25th February 2016, About 8 years ago

Yes it all depends on how fast your broadband is and how many people are logged into it and what kind of files they are downloading, like watching movies, videos, uploading large files, etc, and then getting TV via internet lines also means it needs a lot of data coming in and hence it slows down for others, as well as those watching TV through internet.

You can get a high speed broadband for a little more and that should stop the bottle necking, but my feelings are that it is most probably the internal wireless connection dropping out, which you may be able to improve if you mount your router centrally in the property, and often in worst case scenario, if one room is not getting a signal, you may have to wire it directly from their laptop to the router using appropriate cable or you could try wrapping 4 to 5 turns if a single insulated wire around the antenna of your router, and lead this single wire into the room lacking signal, this wire may pick up signal indirectly as you are wrapping insulated wire and not making any electrical connection, so it is passively connected, and this wire can lead wireless signals into this room, the user needs to have his laptop or device near this wire, or even form a large coil with the end of this wire and have his laptop sitting on top of this coil, it should pick up better. The single wire only needs to be 7/02 gauge and can be discretely sellotaped around the walls or skirting.

Lewis Hardwick

14:43 PM, 25th February 2016, About 8 years ago

As already mentioned, if the Internet is provided via the telephone line, an additional service cannot be provided via this line, an additional line would need to be installed. This should deter any tenant as it will be in the £100's to install.

Your average ISP provided router is built to be cheap and cheerful (even the BT HomeHub!) all it takes is one tenant to fire up YouTube, Netflix etc and everyone suffers.

You may well find replacing the router with something designed to be more customisable and to throttle certain types of service (streaming, downloading etc). No need to go nuts, but just enough to ease the pain on other users.

S Hays

11:16 AM, 26th February 2016, About 8 years ago

Thanks everyone, i am grateful for your input. The Internet is not provided by a telephone line but by cable via Virgin. It has been quite good of late.

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