Management agents to block of flats reneged on responsibility?

Management agents to block of flats reneged on responsibility?

by Readers Question

Guest Author

10:37 AM, 22nd November 2022, About 2 years ago 3

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Hello, I have a one bed rental flat in a small block of flats in Reading. My tenant experienced total loss of electrical power (there is no gas) and after prolonged and in-depth diagnosis by three electricians and the utility companies, it transpired that the fault (metal cutting into cable and rat infestation) came from the wiring from the block car park up to the second floor before entry into flat.

In other words from a ‘common’ area.

The management company said they would pick up the cost for rewiring to the flat and I would pick up any internal work to the flat. The rewiring was done, I paid for the total cost, and the management company have now become completely silent on the matter, not answering my emails requesting reimbursement.

What should I do – take up legal proceedings against them for recovery of their share of the costs?

They are a company with extremely bad reviews on the internet!!!

Thank you,


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ellis freeman

9:55 AM, 23rd November 2022, About 2 years ago

If you have proof that they said they would pay, depending on the sum involved, small claims court

Judith Wordsworth

11:54 AM, 23rd November 2022, About 2 years ago

Small claims action plus complaint to their association body and to trading standards. A letter before action a good idea too. And d9n5 forgot to add costs and allowable interest at 8%

Tim Rogers

19:43 PM, 23rd November 2022, About 2 years ago

You will probably find that once the paperwork lands on their desk they will offer to pay the original cost. It's upto you if you wish to continue to get your time and the interest.
This is typical of professional managing agents and is probably happening without the freeholders knowledge, ( someone else to contract direct).
I'd strongly advise you go through the pain of forcing the freehold purchase, ( assuming there are enough of you). We had to do this a few years ago, also in Reading, so can recommend folks.

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