Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.property118.com
(“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
||means an account required to access and/or use certain areas and features of Our Site;
||means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below;
||means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;
||means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and
||Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at email@example.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at firstname.lastname@example.org, or using the contact details below in section 14.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
|Name of Cookie
||Used only to collect performance data, with any identifiable data obfuscated
||This cookie is strictly necessary for Cloudflare's security features and cannot be turned off.
- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
|Name of Cookie
||First / Third Party
|__utma, __utmb, __utmc, __utmt, __utmz
||Helps to understand how their visitors engage with our website
||Helps to understand how their visitors engage with our website
- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
8:23 AM, 29th April 2015, About 8 years ago
Hi AA Properties
You are right it is fraud in my opinion some would say theft. They are only allowed to claim the money to pay the landlord for the property. Then they keep it.
When you go to the housing they inform you that you have to wait eight weeks before they will pay you direct. By then the relationship between you and the tenant has been really effected. As they rent the property the housing will tell you it is the claimants money not the landlords. But when there has been a overpayment or fraud suddenly it is the landlord who they claim this money from not the tenant. Again how can this be fair unless the Landlord is apart of the fraud. Seems to me they want to have the cake and eat it.
The other point you made work to pay the rent nearly all the new jobs are either zero hours contract or part time with few hours the tenant still claims benefits so it is a joke that these people work long hard hours. Having watch the programme on sports direct imagine working in those conditions.
After working from the age 17 to 43 full time running 3 businesses with 27 staff full and part time (imagine the amount of tax I paid over those years) And I lost my job the government said I was entitled to £65.00 per week for 6 months and Not a penny more. I would have to sell the property I had use my saving and divorce my wife. Then go back for help. The humiliation of going to sign on I could not take at 4.5 months I stopped. The best part was if I did all they suggested but spent the money recklessly they would not help me any further.
It is not easy for people who need benefits. How some people manage to exploit it amazes me. Knowing what they put me through. There is a huge amount of people who struggle to manage on benefits.
8:48 AM, 29th April 2015, About 8 years ago
Reply to the comment left by "AA Properties Wales " at "29/04/2015 - 07:57":
AA Properties you are right that there should not be something for nothing and those on benefits should do some manual work while looking for a permanent job, this could be charitable or contributing to their community.
19:18 PM, 29th April 2015, About 8 years ago
The benefit cap and low LHA rates is already forcing people out of London and other expensive areas, and this is affecting smaller households as well as those with 6 kids etc. Even in other areas, like Nottingham where Mick operates his business, the benefit cap is seriously affecting larger households.
It's all very well saying that the benefit cap is a good thing because taxpayers should not have to pay for expensive houses, but if large families cannot live together as a single household then they have to split up into multiple households, so even more housing is needed and even more taxpayers money has to pay for it (wherever it may be in the country).
There are of course ways for households to avoid being affected by the benefit cap, but nobody tells them this, so they end up building up rent arrears and being evicted, this is at huge cost to the landlord, but then the local councils have to deal with the homelessness, at a far far higher cost than it would have been to simply pay the HB for their previous home. I agree that the government needs to save money, but these welfare benefit cuts actually end up costing the taxpayers much more in the long run. It is false economy!
23:51 PM, 29th April 2015, About 8 years ago
Agree with you.
7:29 AM, 30th April 2015, About 8 years ago
Yes saw your posts before, your tenants seem similar to mine.
I too think all tenants should be made to work for the money, but as u know, in reality, they don’t.
So I say to the other guys that don’t seem to understand the HB market, where is plan B if the tenants won't go to work?
I’d love all my tenants to work, pay rent 1st of every month, I’d be on a beach in Spain every month, but truth is, they don’t.
Where is plan B for shelter & food if the majority of MY HB tenants are too lazy to work?
I have loads of good HB tenants, but they will freely admit ‘Work? What’s that?’
And yes Neil, shows what the Govt knows, with paying tenant direct, I’ve wrote on that lots of times.
And yes Rob, I have a few families myself where Mum has had to ‘off-load’ a few kids to mates & neighbours, which has NOW COST THE GOVT MORE.
17:28 PM, 1st May 2015, About 8 years ago
With Labour, Landlords will be a lot worst off!
17:51 PM, 1st May 2015, About 8 years ago
in the USA they get vouchers for basic food not money, this will not buy fags or booze or mcdonalds, all that is needed is some money management, but why they are not made to do some community work, and why they need to live in high housing cost areas when no tie to work I do not know, these areas are often out of the reach of the very people funding the benefits, hardly fair is it.
14:43 PM, 5th May 2015, About 8 years ago
If you're exempt from the Benefit Cap, this means your benefit won't be capped, even if your benefit income is above the limit of the cap.
You might be exempt from the cap if:
•you qualify for Working Tax Credit
•you're above the qualifying age for Pension Credit
•you get certain benefits for sickness or disability or a war pension
•you or your partner had been in employment for at least 50 weeks out of the 52 weeks before your last day of work.
10:28 AM, 11th May 2015, About 8 years ago
Reply to the comment left by "Mick Roberts" at "30/04/2015 - 07:29":
We have a tenant who has off-loaded kids to her own mother.
She figured out that as a single person under 35, she was only entitled to £51.50/week. By having her first child, that shot up to £92. She has then had a baby a year since, with each one bringing more HB.
Now there is nothing more to be gained by having more so she has sent three to live (possibly even been formally adopted by) her own mother, who was a single person (over 35) on HB at around £75/week. She too is now up to around £120.
Moral, have six kids, give half to your mother, both claim £120/week!
(All the kids actually live with their biological mother, it's just 'officially' some live with grandma)
10:50 AM, 11th May 2015, About 8 years ago
let's hope that with the new government this sort this abuse, and lots of others, will be stopped, also I am hoping (I know others will disagree) that the cap is lowered quickly and considerably, at the moment the cap equates to an earned amount of almost 30k, a figure which most workers in this country can only dream about. So we have a situation where millions of hard working people leave early in the morning, slog their guts out, returning home late, and take home less than some lazy person who sits watching sky all day with fag in hand, all thanks to taxpayers money. Well politics apart I think that not only is this injust it is an insult to all the hardworkers in this country. So the answer is reduce the cap considerably, if that means the HB does not cover the rent then they will have to do what all the rest of us do, live where we can afford, if this means moving out of London then so be it, no work ties in my book means no ties to London, with the inevitable high rent. If this upsets some of them then I for one will cheer.