Join Shelter’s Facebook page and be polite?

Join Shelter’s Facebook page and be polite?

10:54 AM, 4th December 2019, About 3 years ago 9

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I would suggest it is a good idea to join Shelter’s Facebook page. It gives us the chance to comment and question them. Please be polite and ask simple questions like how many homes do they provide?

How much cash reserves do they hold?

What do they do to bring needing tenants together with good landlords?

How do they build their relationships with landlords?

Polite but direct questions will put pressure for them to answer and not give them good reason to ban you from the site. Their page gets seen by lots of people and it is a free forum for us to join in.

Just my suggestion.



Whiteskifreak Surrey

13:46 PM, 4th December 2019, About 3 years ago

I have joined their page quite some time ago, over a year or more. Always ask polite and factual questions. Only once I got a reply, when they wanted me to fill in the survey. Otherwise they have never answer. The attack on private LLs - from tenants commenting there - is enormous. Be prepared to accept the banter and do not expect any reply. I know that some people from here were banned from Shelter page though.

Martin Roberts

9:20 AM, 5th December 2019, About 3 years ago

Good idea. 🙂


10:04 AM, 5th December 2019, About 3 years ago

I have commented on their page a few times. They never respond. Seems to be used mainly for people to slag off landlords.
However, I also contacted Shelter as a client (emailing as though I was my son on his his behalf). They were useless and advised a homeless young family to go to the council for help. This was despite being told that they had been dealing with the council and waiting for 18 months.
I get the impression that a lot of tenants are not that impressed by Shelter either but just want to use their page as somewhere to moan about every housing problem they have ever had.

Denise G

13:22 PM, 5th December 2019, About 3 years ago

Q1: Hi - can you tell me please how many homes you provide in a typical month?

A1: Shelter
Good afternoon Denise, thanks so much for getting in touch! We're not currently a homes provider - we're able to help many more people but operating in the way we do, and who knows, one day we may be in a position to be able to provide homes.

In the meantime I'd love to show you some of the work we're doing on the frontline, working hard to get people into homes.

Here's a link to a video about our work with people who experience street homelessness in Birmingham, getting them into work and training to be mentors for those in similar situations:

And here's a blog about our Housing First program in Manchester where we work closely with people to help them off the streets, into homes, and offer continued support:

I've also included this video of Rhys for you to watch. We're currently gathering the stats for our work with entrenched rough sleepers, our peer mentor programme, and Housing First, so will be able to answer your question on specific numbers of people we've helped into homes in the coming months - watch this space.
Thanks again for getting in touch,
Alex @ Shelter

Q2: so who does provide the homes that are needed then?

Amzac Estates

14:41 PM, 5th December 2019, About 3 years ago

I joined the Facebook group for Shelter in wales and when ever I ask questions that are polite but difficult to face I usually get lambasted and attacked personally ( even though none of the commentators know me personally).
However it is interesting to read the posts and certainly worth knowing another point of view even if its not comfortable to read.

Denise G

17:31 PM, 5th December 2019, About 3 years ago

A2: (remember I asked WHO does provide homes if they don't)
Denise Geeves Councils, housing associations, local authorities, private landlords, especially those who are willing to have tenants who receive housing benefits while the people we help get back on their feet. We and the people we help are incredibly grateful to these providers, but it's sadly not sustainable in the long term. What's really needed to ensure that EVERYONE has a home is for the next government to commit to a mass social housebuilding programme. We've been campaning on this issue for nearly a year and we're really pleased to see parties committing to this in their manifestos - but we need ALL parties to commit.

If you agree we'd love for you to sign this petition, demanding the next government #BuildSocialHousing:

Remember and share thee three questions I've attached - they're to ask your local candidates and party representatives.

And email your MP using our simple tool, to ask what they're doing to end the housng emergency:

We can fight this together. Alex @ Shelter

The 3 questions are:
1: What will you do to increase the number of social homes being built?
2: What will you do to help ensure the welfare system helps prevent people becoming homeless?
3: What will you do to support private renters?

so, do I have a third (polite) question for the Facebook page, or do I quit now?
Last week in our shopping mall I was approached by a gentleman, representing Shelter, inquiring would I like to do something to help prevent homelessness.
He looked quite shocked when I (politely) said: "No thanks I already do my bit; in fact I already do way more than your lot do ... because, as we both know they don't actually house one single solitary person"


11:28 AM, 6th December 2019, About 3 years ago

Reply to the comment left by at 05/12/2019 - 14:41I hardly use Facebook because using it incurs a number of significant threats to privacy and other threats. I think that much of what goes on on social media is best ignored. If you are using it I would be very careful indeed not to let people see who you are, what you are doing, and when you are doing it.

John McKay

15:37 PM, 6th December 2019, About 3 years ago

I, like quite a few other landlords, asked too many awkward questions and got banned. I'm proud of it. If they have to ban people that ask questions they can't answer then it says a lot about them.


15:58 PM, 6th December 2019, About 3 years ago

Reply to the comment left by John McKay at 06/12/2019 - 15:37They're probably not that interested in your point of view if you are a landlord.
They're probably only interested in the people who are, "...prepared to commit to a mass social housebuilding programme."

That phrase "social" is probably a giveaway: It's quite likely that many of them don't believe that any private individual should own a house at all.

The truth is that that mass social housebuilding programme will have an enormous environmental impact and will not house everyone anyway unless net migration is controlled.

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