I have a house but no keys or tenancy agreement?

I have a house but no keys or tenancy agreement?

8:29 AM, 6th March 2017, About 7 years ago 6

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I bought a tenanted house at auction and have been in touch with the letting agent to set up rent payments and copy of tenancy agreement. They are saying they haven’t managed the property since the previous owner went into admin. under the mat

Rent has been paid for the last month.

Surely the tenants pay by DD to the agent and then the agent pass on the rent minus their fees.

I possibly have students not paying rent or the letting agent collecting the rent and not wanting to pass it on?

I also have a house, but no keys!

Any advice appreciated

Thanks !


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Neil Patterson

8:32 AM, 6th March 2017, About 7 years ago

This begs the question, what on earth has your solicitor been advising you?

David Grimes

9:31 AM, 6th March 2017, About 7 years ago

The solicitor hasn't been advising until the situation arose . Bought at auction , checked legal pack / rent payments till 01/02/17 no issues . Now letting agent is standing back when you would think business rise they would want to still collect fees ?

Advise appreciated .

Bill O'Dell

11:04 AM, 6th March 2017, About 7 years ago

Sounds to me like a lot of this should have been sorted out before the auction, but you are where you are. So I would go to the house, knock on the door and introduce your self. Arrange an appointment to visit and inspect your house, at the time note the door locks fitted, and go back on a prearranged visit to do some maintenance which will include the changing of the locks - and have plenty of keys for them. Then invite them to sign your new tenancy agreement as they now need a lease with you. If they refuse, get a copy of the lease they have and work to that.
There is nothing like eye-balling your customer and developing a relationship with them - they could be excellent peo-ple and very good tenants, and you need to find that out.
I hope you bought well and have nice people there.

Fed Up Landlord

10:08 AM, 7th March 2017, About 7 years ago

In full agreement with Bill. And you have no agreement with this agent - the previous landlord did. Both your solicitor and the agent may have been negligent if they have not served a Section 48 Notice giving the tenant your details for payment of the rent. If this is not done you cannot legally demand rent.


Neil Robb

19:27 PM, 12th March 2017, About 7 years ago

I had a similar situation. I knocked on the door politely introduced myself to tenant. He was so relieved I would let him stay he signed new tenancy agreement and gave me a spare key.
Been great the last 2 years.

I only had to make sure he was not a protected tenancy which he was not.

David Grimes

19:33 PM, 12th March 2017, About 7 years ago

Thanks Neil ,

Things are clearing up now , thankfully !

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