Property118 Ltd understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.property118.com
(“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
||means an account required to access and/or use certain areas and features of Our Site;
||means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 13, below;
||means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;
||means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and
||Means Property118 Ltd , a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Information About Us
- Our Site is owned and operated by Property118 Ltd, a limited company registered in England under company number 10295964, whose registered address is 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- Our VAT number is 990 0332 34.
- Our Data Protection Officer is Neil Patterson, and can be contacted by email at email@example.com, by telephone on 01603 489118, or by post at 1st Floor, Woburn House, 84 St Benedicts Street, Norwich, NR2 4AB.
- What Does This Policy Cover?
- Your Rights
- As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:
- The right to be informed about Our collection and use of personal data;
- The right of access to the personal data We hold about you (see section 12);
- The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 14);
- The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 14);
- The right to restrict (i.e. prevent) the processing of your personal data;
- The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
- The right to object to Us using your personal data for particular purposes; and
- If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 14 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.
- For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.
- What Data Do We Collect?
- Date of birth;
- Address and post code;
- Business/company name and trading status;
- Number of properties owned;
- Accountants details;
- Contact information such as email addresses and telephone numbers;
- Proof of residence and ID;
- Financial information such as income and tax status;
- Landlords insurance renewal dates;
- Property Portfolio details such as value and mortgage outstanding;
- How Do We Use Your Data?
- All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security see section 7, below.
- Our use of your personal data will always have a lawful basis, either because it is necessary for our performance of a contract with you, because you have consented to our use of your personal data (e.g. by subscribing to emails), or because it is in our legitimate interests. Specifically, we may use your data for the following purposes:
- Providing and managing your access to Our Site;
- Supplying our products and or services to you (please note that We require your personal data in order to enter into a contract with you);
- Personalising and tailoring our products and or services for you;
- Replying to emails from you;
- Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by the unsubscribe link at the bottom of all emails;
- Analysing your use of our site and gathering feedback to enable us to continually improve our site and your user experience;
- Provide information to our partner service and product suppliers at your request.
- With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by email and or telephone with information, news and offers on our products and or We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
- You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it.
- We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):
- Member profile information is collected with your consent and can be amended or deleted at any time by you;
- Anti-Money Laundering information and tax consultancy records are to be kept as required by law for up to seven years.
- How and Where Do We Store Your Data?
- We only keep your personal data for as long as We need to in order to use it as described above in section 6, and/or for as long as We have your permission to keep it.
- Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using our site and submitting information to Us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR
- Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.
- Do We Share Your Data?
- We may share your data with other partner companies in for the purpose of supplying products or services you have requested.
- We may sometimes contract with third parties to supply products and services to you on Our behalf. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
- We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.
- In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.
- What Happens If Our Business Changes Hands?
- How Can You Control Your Data?
- In addition to your rights under the GDPR, set out in section 4, we aim to give you strong controls on Our use of your data for direct marketing purposes including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails.
- Your Right to Withhold Information
- You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.
- How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at firstname.lastname@example.org, or using the contact details below in section 14.
- All Cookies used by and on Our Site are used in accordance with current Cookie Law.
- Before Cookies are placed on your computer or device, you will be shown a cookie prompt requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow only first party Cookies and block third party Cookies.
- Certain features of Our Site depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 13.5. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below in section 13.9, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
- The following first party Cookies may be placed on your computer or device:
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- Our Site uses analytics services provided by Google Analytics and Facebook. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling Us to better understand how Our Site is used. This, in turn, enables Us to improve Our Site and the products AND/OR services offered through it. You do not have to allow Us to use these Cookies, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you.
- The analytics service(s) used by Our Site use(s) Cookies to gather the required information.
- The analytics service(s) used by Our Site use(s) the following Cookies:
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- In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
- It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- Contacting Us
Mark Alexander - Founder of Property118
14:14 PM, 2nd July 2012, About 11 years ago
UPDATE - we've had another tip off that Torbay Council are also looking to licence anybody with a room to let.
17:57 PM, 2nd July 2012, About 11 years ago
I very much doubt that the Regulations controlling Council Tax enable a local authority to do this.
And since when are unemployed people an exempt category for C Tax unless also receiving full LHA and thus qualifying for support for Council Tax. They are not exempt - they get a benefit to pay it. That is different from being exempt - they still have a liability to pay but the money comes from elsewhere.
Mark Alexander - Founder of Property118
18:18 PM, 2nd July 2012, About 11 years ago
You are quite right, unemployed are not exempt from Council Tax, bad use of words on my part. As you say though, they get benefits which pay it for them. Same difference really isn't it?
18:38 PM, 2nd July 2012, About 11 years ago
Surely this would signal the end of HMO's as we know it!! As landlords of HMO's we are in a way performing a social service - so where are they going to place all these people?
20:29 PM, 2nd July 2012, About 11 years ago
As Chairman of a leading Landlords' Association in the South West and one that tries to work closely with all local Authorities in the region I am surprised and a little annoyed if this rumour is true because it throws the notion of consultation out of the window. I know that most of our HMO landlord members will be astonished by this if it is true. And so will all those tenants who will be directly influenced by this decision. No landlord will be able to absorb this additional cost in to their outgoings without passing most if not all on to tenants.
I am amazed that at a time of austerity, Councils are even willing to contemplate increasing charges to those least able to cope with additional costs. Most people on LHA are in work and need LHA as a top up to enable them to make ends meet. If the Council thinks this is a way to remove their problems they are mistaken as we need workers in our region to meet the demands of our most important industry - Tourism, which is not the best paid anyway.
I urge Torbay Council to respond to this rumour and come out clearly and deny it. This would be welcome if the rumour is just that, a rumour as if it is intentional it could have a disastrous effect not only on tenants but also on the letting industry in the region. Most landlords are not grasping people and many see what they do as helping people who need somewhere to live. Even landlords need to make a profit to survive and if they don't they may well leave the industry. Where would the local Authorities find themselves if they are not able to call upon the PRS to help solve their housing problems. So let us not have local authorities shooting themselves in the foot over this issue and let us have more consultation with the representatives of landlords so that foolish notions are not considered and even more foolish decisions made.
23:59 PM, 2nd July 2012, About 11 years ago
That means that these homeowners will have to obtain a CP12 anuallly for ALL gas appliances.
They should do this now; most don't.
Tv licencing would be very interested in this info as any lodger has to have a separate TV licence.
Nobody ever does this in a normal houseshare.
How would the councils ascertain who these homeowners are that are letting their spare room.
Only normally traceable if the lodger was in receipt of benefits.
Technically the householder who lives alone and is in receipt of SPD would have to give this up as a lodger lives there.
So immediately the homeowner is about £325 out of pocket.
No homeowner ever advises the council unless the lodger is on benefit as the only way to obtain CT benefit is for the lodger to be on the CT bill.
If the homeowner doesn't do this then it is presumed that the rent includes CT and the claimant does not receive CT benefit.
Not many RFR LL are aware of that.
But still an actually mad admin issue if the council ever tried to licence RFR LL
7:35 AM, 3rd July 2012, About 11 years ago
As commercial financier of many HMO portfolio's this proposal is a concern as it will undoubtedly put the gearing of many operators at risk . However it unfortunately seems a reasonable step for cash strapped councils to consider in an effort to generate income no doubt by a zoning program me. I suspect the local electorate in the most part would be in support of such steps as it may well free funds to further develop other services and protect core values
11:33 AM, 3rd July 2012, About 11 years ago
I have had the same problem with a HMO in North Cornwall, see link to Property Tribes:http://propertytribes.ning.com/forum/topics/hmo-council-tax-dilemia-valuation-office-want-to-charge-council?id=2886658%3ATopic%3A438484&page=1#comments
The VOA eventually backed down, but only after I threatened legal action, appeal and a national campaign with the RLA!
Mark Alexander - Founder of Property118
14:12 PM, 3rd July 2012, About 11 years ago
There is a related discussion I'm involved in over on the Property Tribes form. It would appear that The Guardian have also reported on a very similar topic. The following comment was made over on Property Tribes.
There was an interesting article in The Guardian about the subject."Cash-strapped councils can make thousands of pounds when a HMO is re-valued and split into separate units. Tenants in band A homes typically pay about £1,000 per year each in council tax, while the landlord of a band E or F property is charged about £2,000, a sum normally recouped from tenants through rent.Not only can an authority increase its council tax receipts after a HMO is split into discrete "homes" but, thanks to the bonus, it gains twice. Under the NHB scheme, designed to encourage local authorities to approve new housing, the authority receives a sum equivalent to the council tax chargeable on each extra property for six years, plus a further £350 per year if the home is deemed "affordable"...."I am not sure how LHA/HMO landlords will react to the changes, but I for one will stick to studentlets. I did consider to venture into the LHA/HMO market with the help of an experienced LHA landlord but I am completely put off by the current situation (Article 4 + LHA arrangements) and even more by things to come (UC).
As you said Mark, "train crash in slow motion".
Link to Property Tribes discussion:- http://propertytribes.ning.com/forum/topics/hmo-council-tax-dilemia-valuation-office-want-to-charge-council
15:21 PM, 3rd July 2012, About 11 years ago
Council tax is charged on the property and not individual rooms so how can they get away with it,
and if they are on benefits who pays in the end?