10:59 AM, 3rd June 2021, About 2 weeks ago 18
I’ll briefly set the scene: I am one of 13 leaseholders in a block of flats. There is a block management company with 4 directors, 3 of whom are leaseholders (me being one). In addition, there is a managing agent appointed by the freeholder. One of the directors of the managing agent is the 4th director of the management company.
I have been very unimpressed with the service provided by the managing agent and would like to see them replaced, however, both other leaseholder directors want to “give them another chance”. Unsurprisingly, I have not discussed matters with the 4th director, who clearly has a conflict of interests.
The most recent issue concerns the annual accounts to 31 March 2020 (produced in February this year) that showed a worrying 40% of service charges overdue (up from 8% the previous year). As well as wanting to understand how this was allowed to happen, I am anxious to know the current position. Accordingly, in late April I asked the managing agent for a 31 March 2021 Service Charges Due figure. Now, 5 weeks on, I am still waiting for the information, despite numerous chases by me and promises from the agent.
What are my options?
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