Shelter’s Income and expenditure figures highlighted13:57 PM, 4th February 2019
About 2 weeks ago 35
Let the SELLER beware!
I was shocked when I recently gave notice to my estate agent but received an invoice for £480 trying to charge me for Marketing Expenses. This was after completing my contract term of 12 weeks and after giving them the proper notice period. In that time (nearly four months) they only produced two serious viewings so I decided to instruct another agent.
It seems ridiculous to me that they are trying to charge me for their failure to find a buyer for my property. I thought Estate Agents usually charge you when they actually sell your house!
I have disputed their invoice on the grounds that I have fulfilled my contract term and they have had ample time to sell my property. However they are still insisting I pay as it is clearly stated in the terms of business contract.
It looks like I will have to pay but think I should make this issue public to warn other sellers that they may be charged if they withdraw their property from their agency or take it off the market.
It also begs the question what is the point of signing up to a 12 week sole agency contract and a further period notice period when they still have the right to charge you something for moving to another agent. Maybe they are discriminating against me as I cannot believe they charge everyone on their books that give them notice to quit after they have completed the contract term.
Has anyone had any experience of this or can recommend a course of action?
I was thinking of at least giving this agent some publicity with regard to my dissatisfaction and to warn others.
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