Shelter’s Income and expenditure figures highlighted13:57 PM, 4th February 2019
About 3 weeks ago 35
I’m coming to the end of a 52 week contract with a letting agent that gave them sole agent on the letting, all fees due to them have been paid. The tenancy is also coming to an end a few weeks after the contract I have with the agent.
During the year they failed miserably in many aspects of managing my property which resulted in me finally dealing with any issues myself. A complaint was put in, their response was to agree that they had failed, apologised and offered a goodwill gesture that I refused to accept.
There are no issues with the tenant, they wish to stay in the property. I discussed this with the agent who told me if they stayed and I didn’t continue using them as agents they would want a full years fees and failure to pay would result in court action.
I can’t see a clause that states this and like I said above my contract with them ends soon, before the end of tenancy.
My gut instinct is that it’s a standard threat they use. If it was during my contract period with them or the tenancy period I would have to pay the fees. I have served notice to end the tenancy so that it doesn’t roll into a periodic where they would also be entitled to receive fees and think I should simply be able to start a new agreement following the termination date of the old one.
Where do I actually stand with this?
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